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Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
835 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 835 reviews

February 24, 2026

Always have a pleasant visit when coming to the dealership. All the employees I’ve come in contact with are just wonderful! More

by lexygriffin99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiera (Selena) Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sichelui Pamai-Gunnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanice Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Conaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 24, 2026

The dealership service staff went over amd beyond to service my vehicle. The appointment was handled and was completed in great time. More

by SHLTNSMITH
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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February 23, 2026

Very friendly, clear, and efficient The advisor on duty was really awesome! Important information first More

by kingofstripes
Recommend Dealer
Yes
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February 21, 2026

I thought I just did this survey? Took my car in for a clutch rebuild. Seems to be fine. More

by Donnie Kepley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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February 20, 2026

I like to thank the technician who serviced my vehicle. He did a phenomenal Job! I can't thank him and the service team enough. They provided me with a solution that solved the issues and remained in my More

by chuckstercs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown/Service Dept
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February 17, 2026

Clean, welcoming atmosphere. Felt like they were happy to answer any questions we had. Knowledgeable staff. More

by COLEMANMATTHEW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malikai Sumlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 17, 2026

He is very attentive to customers and I really appreciate that. Great conversation and advice about my Mazda. More

by heywardjr
Recommend Dealer
Yes
Employees Worked With
Ayden
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February 13, 2026

Okay ? ? Done ?? I will call next week for a follow up with Ayden. More

by DAVIDHROANE
Recommend Dealer
Yes
Employees Worked With
AYDEN
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February 11, 2026

Fast and informative Fast service, friendly staff, smooth process, highly satisfied overal Fast service with professional care, quick turnaround, and excellent communication throughout the visit. More

by Krissygarcia36
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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February 11, 2026

Poor quality control. Wheel well fell off when we got car home after one week in shop. Poor customer communication. More

by N.SELLARS2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aiden
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Mar 04, 2026 -

Southern Mazda Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialmzn@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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