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Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.6
487 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 487 reviews

June 28, 2025

Southern Mazda Newport New has taken care of my car for as long as I can remember. They are super helpful, caring, and compassionate folks. I world recommend them to anyone! More

by jrennicker84
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I unfortunately do not remember her name. She worked in the service dept in the garage where they receive vehicles. We talked about tattoos she was amazing!
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June 28, 2025

Southern Mazda did everything they said theywere going to do. They went over and beyond to help me with my vehicle. More

by richardmack581
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Customer Service
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June 28, 2025

Jay and all the managers did a great job working with me to get the deal and the vehicle that was the best for me. More

by Mobryan2006
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jay
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June 28, 2025

Good first impression but communication at-large is a mess. We dropped our CX5 off on Wednesday June 18 telling we needed to get it back by Saturday June 21. The car was kept until Friday June 27 and whe More

by Scott Crowder
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Recommend Dealer
No
Employees Worked With
Caitlyn, Shakira
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June 28, 2025

This is the second car we got at this dealership. We like it. We would definitely would come back. More

by Dblack1120
Recommend Dealer
Yes
Employees Worked With
Antonio Beale
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Jul 10, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 27, 2025

The dealership had me in and out in a short time and all the staff was helpful. More

by Hannah
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Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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June 26, 2025

I am totally 💯 happy with my last Service. The car drives great & I can tell it needed the recommended service, Thank you More

by INGAMAJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Department-Adern Stern& Mechanic that worked on the car
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Jun 26, 2025 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 24, 2025

Thank you for helping me with my key battery. Everyone was professional and helpful. Thanks! More

by Debw81295
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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Jun 26, 2025 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 23, 2025

Great speed and no fuss, notified me about pending / upcoming need for two new front tires. Thanks for the oil change and state inspection! More

by PHCLARK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Skinner
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Jun 26, 2025 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 20, 2025

I like the video sent after your service so you can see what they did More

by phonelady4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wells, carson
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Jun 26, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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