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Southern Mazda Newport News
Newport News, VA
258 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 258 reviews
March 06, 2024
I took my vehicle in for an inspection and it was quickly inspected. It needed some extra work and I was able to get it fixed. I returned to southern and they took my vehicle and finished the inspection. It inspected. It needed some extra work and I was able to get it fixed. I returned to southern and they took my vehicle and finished the inspection. It passed. More
by LIZ.REAMS
Verified CustomerEmployees Worked With
Cleon
Helpful March 05, 2024
My experience could not have been any better nor could it have gone any smoother. Cierra, Orland, Ronnie, and Kaeyln were all so very helpful. Especially Cierra. I highly recommend Southern Mazda Newport New have gone any smoother. Cierra, Orland, Ronnie, and Kaeyln were all so very helpful. Especially Cierra. I highly recommend Southern Mazda Newport News to anyone and everyone thinking about purchasing a new car. More
by gozorakgogo
March 02, 2024
Customer service on point! !! Cleon the service manager was awesome!!! He went above and beyond to service my Mazda....Ill be back for sure!! !! Cleon the service manager was awesome!!! He went above and beyond to service my Mazda....Ill be back for sure!! More
by Nursemelody40
Employees Worked With
March 02, 2024
knowledgeable courteous staff and reasonable negotiations. very quick and efficient financing and explanation of options for long term insurance. Great experience overall. negotiations. very quick and efficient financing and explanation of options for long term insurance. Great experience overall. More
by mchenry.bill
February 28, 2024
They were very busy that morning. I did not speak to anyone ,took my keys and take a seat.My experience was usual. I did not speak to anyone ,took my keys and take a seat.My experience was usual. More
by crlindsay55
Employees Worked With
I arrived at 9:15am.Handing my keys to Cleon, upon leaving paperwork says service advisor: Raymond Korchak.
February 27, 2024
I had a service appointment recently that I was really satisfied with. But once I left the appointment I realized I have easy care so my oil change should've been covered and I should've gotten a free car satisfied with. But once I left the appointment I realized I have easy care so my oil change should've been covered and I should've gotten a free car wash and vacuum. I have tried to contact the dealership multiple times since then to ask about a refund for my oil change and getting a car wash but nobody will return my calls. More
by hayley_stallings
February 25, 2024
I had an emergency check engine light and they gave me a 7:45 am appointment. By 11:25 , it was diagnosed as a bad battery. The charge to replace the battery was excessive.Ray Korchak was very professional 7:45 am appointment. By 11:25 , it was diagnosed as a bad battery. The charge to replace the battery was excessive.Ray Korchak was very professional and explained the system problem and fix. $350.00 for a battery replacement was quite a shock. So my experience was positive, but the cost of the service was unreasonable. More
by PATTIJO.ANDERSON
Employees Worked With
The service team , Mr. Skinner and staff
February 24, 2024
Southern Mazda is a class business, they honored a first time oil change even though my vehicle was bought brand new from a completely different dealer. Great staff to work with and quality work performed e time oil change even though my vehicle was bought brand new from a completely different dealer. Great staff to work with and quality work performed efficiently. Will certainly be returning in the future as they are close to home. More
by mpont1100
Employees Worked With
Service Department Manager
February 23, 2024
Everyone is friendly and helpful in a very professional way. I have received great service each time I visit. Love my Mazda way. I have received great service each time I visit. Love my Mazda More
by Debbie G
Employees Worked With
Other Employees :
Service. Cleon Skinner
