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Southern Mazda Newport News
Newport News, VA
887 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 887 reviews
May 23, 2026
I called many times to find out the status of my suv. I think his name was Aiden. I left many voice mails he never returned. I was told everything was good to go when I picked my car up. The radio in my I think his name was Aiden. I left many voice mails he never returned. I was told everything was good to go when I picked my car up. The radio in my car had ghosting problems. I was told it was fixed. I left the lot and had to call and turn around to get my radio exchanged even though I was told it was fixed. It wasn't fixed and I had to come back to the dealership and wait another hour for the replacement radio. To be fair,the car is running fine but the service i received was not satisfactory. More
by p.r.thomas1106
Verified Customer
May 21, 2026
Excellent customer service He was very courteous, helpful, listened to my concerns and was very patient. He did everything he could to make sure I was satisfied with the service. helpful, listened to my concerns and was very patient. He did everything he could to make sure I was satisfied with the service. More
by Hllwllcyn17
Employees Worked With
Mark Thomas Roger's
May 21, 2026
It was a very pleasant transitions. My sales person took very care of me almost like family. I went in with my sights on a Used vehicle and came out on top with a Brand new Vehicle. My sales person took very care of me almost like family. I went in with my sights on a Used vehicle and came out on top with a Brand new Vehicle. I want to thank everyone for helping me. More
by KJACOBS0354
May 20, 2026
It was an extremely smooth process. I was extremely impressed with the video inspection that I received. Mark explained the process and gave an estimate of when I would receive my vehic I was extremely impressed with the video inspection that I received. Mark explained the process and gave an estimate of when I would receive my vehicle back. He was very professional. More
by enreid84
Employees Worked With
Mark Thomas
May 19, 2026
Friendly . took awhile to do. But I didn't mind waiting ins the comfortable lounge. I knew that it wasn't rushed took awhile to do. But I didn't mind waiting ins the comfortable lounge. I knew that it wasn't rushed More
by KCUMMINGS476
Employees Worked With
Dont know husband name but he was very pleasant.in fact all of them were very professional and pleasant
May 16, 2026
5 I really deal with a very good team in the service department whenever I bring my car in, they always address my problem and see me whenever I bring my car in. Exceptional service. department whenever I bring my car in, they always address my problem and see me whenever I bring my car in. Exceptional service. More
by Fran7435
Employees Worked With
5
May 16, 2026
Thorough and attentive They did a thorough inspection, made a recommendation on replacing a filter in the future which we agreed to replacing immediately. made a recommendation on replacing a filter in the future which we agreed to replacing immediately. More
by MARION3
Employees Worked With
Sorry, don't remember
May 14, 2026
The service was great, complete, and on time. The associates were professional and friendly. Appreciate the team. The associates were professional and friendly. Appreciate the team. More
by WNP
Employees Worked With
May 13, 2026
Adien was very helpful and always very polite, went in for s state inspection and was in and out for s state inspection and was in and out More
by davidsont218
