I always knew that Subaru was a top car, but when I went to SOVS after checking out Hondas and Toyotas and test driving a Forester, there was no comparison. The cars are superior. Purchased a 2014 Forester and loved the car. Unfortunately, it has a factory defect on the dash - a quarter sized bubble. When I brought the car back a week after purchase they said "No problem. We'll replace the dash." Which they did. That is when the trouble started. The new dash vibrated. They repaired it. The problem returned - many times. Every time they said "Don't worry, if we can't fix it we'll take care of you." I was patient because they were nice, respectful and truly cared. The problem persisted and finally after nearly a year of issues Chris Sorensen stepped in worked out a deal with the national Subaru folks to get me a new 2014 Forester. Yes, it was a factory defect but still - I was absolutely amazed that he "did take care of me" and stuck to his word. How many car dealers and companies actually come through and take care of their customers like this? Not many, unfortunately. I will be a Southern Oregon Subaru customer for life now. They walked their talk! And I can't say enough about how they offered the best customer service I have ever seen from any company I've ever encountered.
I will be buying my next car from them, that I am certain.