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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,391 Reviews

5,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 10, 2024

Depressing. They did not have my rental set up and then couldn't perform the services I had scheduled and then they had to reschedule everything More

by BOBBYPROCTER
Recommend Dealer
No
Employees Worked With
Danielle
March 10, 2024

Very good, however inspection was over due and they never inspected the car. I thought they would take care of that. More

by Jnltucciarone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 10, 2024

Excellent customer service. Very nice lounge to wait in. Very reasonable time frame to complete work More

by BRICKLADY5
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gartmann
March 10, 2024

Much faster than expected, easy, very efficient They were friendly and attentive as well. Refreshments in the lounge could be improved More

by SHODGES10987
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gartmann
March 10, 2024

Was in and out in a timely manner even with unexpected repairs. The additional repairs were relayed to me with the cost associated to me for approval. This allowed me to decide if I wanted to do that repa More

by jauxier6
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gartmann
March 10, 2024

No thanks Easy to work with, gets things done in a timely manner and doesn't overcharge for things you don't need More

by leighan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gartmann
March 10, 2024

Efficient service. Friendly staff. Routine 6K service was completed within 45 minutes. I love Southern Team Subaru! More

by auntleeann
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Williams
March 10, 2024

Very efficient, quality service. On time, give 100 percent Everytime. Qualifed techs Top service in the valley. Will always buy Subaru. More

by DWABSN
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Sigmon
March 09, 2024

Great customer service. They do a great job keeping you updated as when waiting on your car More

by SGODVIEW
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Durham
March 09, 2024

The service I received was great my customer service representative was very nice and helpful she was very friendly and attentive to my questions her answers were very helpful and professional More

by dd.hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Plyer 5 stars, Harold Woody
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