Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,381 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Dealership wasn't much help but the service manager took care of me. She was willing to help because I was a widow and they had my only transportation, but had nothing to provide me to drive while they had care of me. She was willing to help because I was a widow and they had my only transportation, but had nothing to provide me to drive while they had my car. She moved the engine replace up so I could get back in my car sooner. More
Dropped off. . Got a call next morning to discuss work... Received call work was done... Went to pick up and had to wait for rep and then had to wait for the car.. . Got a call next morning to discuss work... Received call work was done... Went to pick up and had to wait for rep and then had to wait for the car...I find that drop off and pick up spot way too tight! More
They did an oil change but forgot to reset the information on the system so now it says I'm past due for a service. Not even sure if it got changed as we are missing a very large piece under the c information on the system so now it says I'm past due for a service. Not even sure if it got changed as we are missing a very large piece under the car that is supposed to be protecting the under carriage and no one said a thing about that (should have been obvious as it was torn off because last time we got an oil change someone forgot to put all the pop-ins back in). Front desk guy and shuttle guy was nice and helpful but the service there is not great by a long shot. Does my car need that part, I don't know, maybe it's ok but I'd like to know, that you know, if you know what I mean. Sorry to be a downer, just frustrated. More
The dealership is great. They understood my needs for my vehicle and really worked with me. They understood my needs for my vehicle and really worked with me. More
Excellent service Friendly,courteous ,caring ,attitudes are good,mechanical are excellent thank you Kind,timely and relaxing atmosphere are good,mechanical are excellent thank you Kind,timely and relaxing atmosphere More
Came in to address a recall and to troubleshoot a traction control issue. Both issues were handled in a timely manner and Megan gave me complete and useful information. traction control issue. Both issues were handled in a timely manner and Megan gave me complete and useful information. More
Excellent as always my wife my sons have all bought in-laws have all purchased vehicles from firsts team . We love the excellent friendship between customers and the dealership in-laws have all purchased vehicles from firsts team . We love the excellent friendship between customers and the dealership More
Quick service. Kept informed about my wait time. Easy checkout. Employee was pleasant and helpful. Kept informed about my wait time. Easy checkout. Employee was pleasant and helpful. More