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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,384 Reviews

5,384 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 01, 2024

Poor customer service! Poor customer service, did not comply with what they said they would do, I have done what I am supposed to do and every step they find a reason to no More

by caclark2
Recommend Dealer
No
March 01, 2024

Poor customer service! Poor customer service, did not comply with what they said they would do, I have done what I am supposed to do and every step they find a reason to no More

by caclark2
Recommend Dealer
No
March 01, 2024

I was greeted pleasantly and was assured I would be out in just over two hours (I had an appointment). However at the end of the time, my car was not ready. Turns out the system deleted my service ticket a More

by snowhitecat6
Recommend Dealer
No
March 01, 2024

Always awesome and finds ways to please the customer. Willing to be sure things are right More

by SCOTTDICKINSON
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Woody
March 01, 2024

Fast and efficient not a long wait time Megan broke down everything and explained everything on my work order efficiently was a pleasure to work with More

by NICHOLS904
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gartmann
March 01, 2024

Great service. They were able to get my car inspected along with my oil change, so I was grateful to them for fitting that in last minute More

by Ldecrozant
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Williams
March 01, 2024

Great experience that was fairly quick and convenient. Everyone was friendly and I liked having coffee available. WiFi didn't work super great but did enough to do some things More

by FLASHWAFG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Williams
March 01, 2024

The wait time was a little long but they always do a great job and Melissa is super easy to work with and went above and beyond. More

by HOLLYWOOD20141986
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Sigmon
February 29, 2024

Went better than I expected Thanks for washing the vehicle. I like ice cream sandwiches More

by PHEDRICK
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Durham
February 28, 2024

Was taken care right away on time and treated great she made the experience great. More

by Deac78
Recommend Dealer
Yes
Employees Worked With
Y
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