Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,384 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Poor customer service! Poor customer service, did not comply with what they said they would do, I have done what I am supposed to do and every step they find a reason to no Poor customer service, did not comply with what they said they would do, I have done what I am supposed to do and every step they find a reason to not cover the issue financially. I am done with Hyundai and southern team after this vehicle. More
Poor customer service! Poor customer service, did not comply with what they said they would do, I have done what I am supposed to do and every step they find a reason to no Poor customer service, did not comply with what they said they would do, I have done what I am supposed to do and every step they find a reason to not cover the issue financially. I am done with Hyundai and southern team after this vehicle. More
I was greeted pleasantly and was assured I would be out in just over two hours (I had an appointment). However at the end of the time, my car was not ready. Turns out the system deleted my service ticket a in just over two hours (I had an appointment). However at the end of the time, my car was not ready. Turns out the system deleted my service ticket and no one noticed my car sitting in line or that I was still in the waiting room. Once I asked, the gentleman got the foreman to work on my car immediately. He was very apologetic. However I still spent three hours in the waiting room, and I even had an early morning appointment. More
Always awesome and finds ways to please the customer. Willing to be sure things are right Willing to be sure things are right More
Fast and efficient not a long wait time Megan broke down everything and explained everything on my work order efficiently was a pleasure to work with everything and explained everything on my work order efficiently was a pleasure to work with More
Great service. They were able to get my car inspected along with my oil change, so I was grateful to them for fitting that in last minute They were able to get my car inspected along with my oil change, so I was grateful to them for fitting that in last minute More
Great experience that was fairly quick and convenient. Everyone was friendly and I liked having coffee available. WiFi didn't work super great but did enough to do some things Everyone was friendly and I liked having coffee available. WiFi didn't work super great but did enough to do some things More
The wait time was a little long but they always do a great job and Melissa is super easy to work with and went above and beyond. great job and Melissa is super easy to work with and went above and beyond. More
Went better than I expected Thanks for washing the vehicle. I like ice cream sandwiches vehicle. I like ice cream sandwiches More