Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,530 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
I was very satisfied with the work that was done on my Nissan Rogue. Thank you! Nissan Rogue. Thank you! More
Over all I was disappointed in my service. I purchased a used 2022 santa cruz (new to me) and purchased the extended warranty. I brought my vehicle in for its regular service and for my tail I purchased a used 2022 santa cruz (new to me) and purchased the extended warranty. I brought my vehicle in for its regular service and for my tail lights fogging up. I even showed photos of them fogged up. I was told that unless they had droplet of water in them at the time service they would not fix them. Mysteriously their car wash was down that day and they didn't both the spray the vehicle to check for leakage. How it exceptable to have any amount of moisturizer inside your tail light? It will end up corroading the lights. Unacceptable.... when I asked for a print out of what is covered under my extended warranty, I was directed to a sign on the wall. More
Never met Melissa Sigmon. Just bought new Subaru. A much more complicated process buying a car now than in the past. Crew should have cleaned inside of all windows. Just bought new Subaru. A much more complicated process buying a car now than in the past. Crew should have cleaned inside of all windows. More
We've spent a full year trying to get warranty repair work done on our vehicle, and Troy at Southern Team has been handling it quicker and cleaner than anyone else in the valley. Kind, quick, and much ap work done on our vehicle, and Troy at Southern Team has been handling it quicker and cleaner than anyone else in the valley. Kind, quick, and much appreciated service. More
Maria always goes the extra mile. All the team at Southern are skilled professionals and personable. I never mind taking the truck in for service because the Southern team and Maria All the team at Southern are skilled professionals and personable. I never mind taking the truck in for service because the Southern team and Maria are on top of what needs to happen. Perfect experience!! More
This isn’t rocket science. The service request was processed and, I assume, performed correctly.I have noticed a slight uptick since my first couple of visits for service. Ease The service request was processed and, I assume, performed correctly.I have noticed a slight uptick since my first couple of visits for service. Ease of scheduling,a clean,comfortable place to wait and a pleasant, knowlegable technician. What else is there? More
Haven’t been there enough to have an opinion yet, will be coming back for routine stuff coming back for routine stuff More
Overall, until my last visit, I would rate this place with 5 stars. However, my last visit was very frustrating. I brought my vehicle in for brake replacement because they had told me at my last visit with 5 stars. However, my last visit was very frustrating. I brought my vehicle in for brake replacement because they had told me at my last visit that it was necessary. After waiting for 2 hours and 10 minutes, someone told me my car was ready. I asked how much and they said that there was no charge because no work had been done; they said the person who had previously assessed the car was an intern and was mistaken about me needing brake work. With the drive back and forth to the other side of town, I wasted well over 3 hours of my day off...very frustrating :( More
I would recommend Southern Team to anyone. Best experience from the start. Friendly staff and excellent customer service. Best experience from the start. Friendly staff and excellent customer service. More
Mr. White was very nice and very efficient, as usual did a very good job helping me getting my oil changed. a very good job helping me getting my oil changed. More