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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,583 Reviews

5,583 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 21, 2023

Wonderful service and people. to work with. I definitely would recommend this dealership to people. More

by teresadhenley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again!

August 21, 2023

Melissa was so wonderful! !! The service was fast, efficient, and (as always), I felt cared for as a Subaru owner. More

by BRIDGENJI7640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 21, 2023

Was able to fix our broken radio and the parts came in earlier than expected. More

by JOSEFSIMME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 21, 2023

It took 3 hours for an oil change and a tire rotation. 15 words are less More

by canray2.cr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

August 21, 2023

Everything was prompt, with great service! Thank you! It is our expectation to return to Southern Team Subaru! More

by JBWILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
Aug 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 19, 2023

I had an urgent need to get my Rogue serviced. I called Mike White on a Friday and he said if I could get it there Monday 1st thing in the morning and leave the car there, he would work it in. B More

by JCJOHNSON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan assisted in the start of the service.
Aug 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 19, 2023

Professional! Makes getting my car serviced a very painless experience. I appreciate the great service. More

by bscopeland1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Aug 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 19, 2023

Always prompt, friendly and keeps me informed of what maintenance is needed on my vehicle More

by PARRISCINDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 18, 2023

Didn't actually perform the job that I wanted to do. Gave me a estimate that was outrageous and incorrect I will not use this dealership again because of the outrageous estimate that was given to me More

by 51PATHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Durham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"51PATHUNT" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 18, 2023

Mike was awesome as ever. Greeted me and explain the visit. Even though it was busy it seems like there were only a car in front of mine for service. More

by DW042
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

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