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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,583 Reviews

5,583 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 18, 2023

Service was good. The hot chocolate was great 👍 but it sometimes seems to take a long time to get the car 🚗 back More

by LARRYGMILLER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

August 18, 2023

Melissa takes the time to explain all necessary services and is a pleasure to deal with More

by yourwearinmeout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Quick service, very professional team, nice staff of people !! Recommend to all of my friends More

by HOKIEFAN1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 17, 2023

They didn't rotate my tires like they were supposed to. I have it free for 2 years. They refused to fix the car under warranty. Gave me a loaner car that smelled like weed. Next time I'll bring my car More

by Perdue.mindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We have forwarded your comments to the General Manager of the dealership to confirm the work performed.

August 17, 2023

Amazing service. Mike was my service advisor and was the best I have encountered in all my times getting a car serviced ever. Informative, great customer service, and More

by HSDESKINS81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 17, 2023

Mel was a excellent person to deal with,I found the perfect car for me More

by SJB2266
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 17, 2023

Good service. Nice waiting area. Good coffee machine. Car is returned washed outside. Friendly personnel. More

by PAMMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 16, 2023

Pleasant, efficient, and easy to communicate with. She definitely rates a 5-star rating. Great! More

by MANDJGILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 16, 2023

The sales representative, and sales manager worked with me to arrive at a deal which was fair and something I was willing to accept. The F&I manager explained options without the 'hard sell' when I told More

by 1981eagle
Recommend Dealer
Yes
Employees Worked With
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 16, 2023

Very easy to deal with and the waiting room is very comfy and accommodating to wait in. More

by EHS.FO.EWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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