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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,930 Reviews

5,931 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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February 16, 2024

Friendly and informative! I have given a lot of reviews. Don't push so hard for repeated reviews on the same thing! More

by KDWIDNER
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gartmann
Feb 20, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 16, 2024

Great customer service, friendly demeanor and very helpful team. I would recommend this dealership for service over all others. More

by RALPH.NEMO
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 20, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 16, 2024

They are always very professional, timely, knowledgeable but most importantly trustworthy. We have had our Subaru for almost 10 years and have trusted them for all work. We have never questioned their adv More

by KSTAFF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Sigmon
Feb 20, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 16, 2024

Professional and courteous team every time I'm there. Good communication on suggested and performed work. More

by JSMCKNIGHT1
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Durham
Feb 20, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 16, 2024

The service and treatment by team was nice. It made the wait for the parts not bad. Expectations were clear. More

by JAMESJJ2121
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 20, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 16, 2024

Replaced engine. Very professional and polite. She was very knowledgeable which helped me be more relaxed about the process. More

by HCRIKEVIN7851
Recommend Dealer
Yes
Employees Worked With
Danielle Prichard
Feb 16, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 16, 2024

Must faster than I expected and the waiting area is very nice Very kind staff More

by CORY.MARTIN
Recommend Dealer
Yes
Employees Worked With
Everyone was great
Feb 16, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 16, 2024

I love dealing with Southern Team The service department has always been honest with me and fair More

by MABRY.LONG
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
February 16, 2024

It was fair It was fair nothing spectacular. Our car was dropped off at eight that morning and we picked it up at three. We still had to wait about 30 minutes, so the overall experience was fair More

by Selwp1357
Recommend Dealer
No
Feb 20, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"Selwp1357" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 16, 2024

Great service and the staff is always great at there job great service Great service More

by LEETROY.WALLER.LW
Recommend Dealer
Yes
Feb 20, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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