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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,395 Reviews

5,395 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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November 03, 2022

Southern team was so gracious to fix our Subaru Forester without charging us anything. However, according to our receipt, it seems as if our car was ready six days prior to us walking into the store just to More

by KIMHAC2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your response and will be here for any needs you should have in the future.

November 03, 2022

Very quick service for such a busy day. Everything seems to be working just fine. More

by KWBAUGHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 03, 2022

Very friendly and helpful staff. Let me know what to expect time wise for my appointment ans went over everything with me at checkout. More

by KITKATZZ685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a female
Nov 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 03, 2022

My car was evaluated, and a comprehensive written plan was presented to me for repairs needed in a very timely manner. Thank you. More

by DANIELSON.HELEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tinkham
Nov 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 03, 2022

Service teammates are always friendly and willing to help out when my vehicle is in the shop. More

by fly_n_high2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle and Maria Durham
Nov 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 02, 2022

They were attentive, kind and conscientious. I appreciate their attention to high quality service. The waiting room was comfortable. More

by DIANE.W.BRINKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not shown
Nov 02, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 02, 2022

Very timely care was given to me and the service dept did a great job when I picked up the car. More

by skendrick67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 01, 2022

From purchasing my car to getting checkups and routine service, Southern Team has made my life so much easier - they are a pleasure to work with and do great work. More

by RLEAM0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 01, 2022

Super helpful and friendly staff. Very easy to work with in regards to scheduling, service suggestions, and planning. More

by Sarahlent79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon McGeorge
Nov 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 01, 2022

The people are all very friendly. But my problem was not solved. I went in because my passenger side window sometimes won't roll up. So now I'm afraid to roll my windows down. Ra More

by REDROBIN250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@SouthernTeam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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