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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,412 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,412 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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October 26, 2022
Customer service representative was very friendly and was knowledgeable. Much improved over my last experience with the customer service I received back in April. knowledgeable. Much improved over my last experience with the customer service I received back in April. More
by BENTMTN919
Verified CustomerEmployees Worked With
Unknown
October 26, 2022
No problem with the quality of the work, however I have never been treated worse in my life than by the man at the register who was refusing to refund me something that was double charged. Allegedly he “sa never been treated worse in my life than by the man at the register who was refusing to refund me something that was double charged. Allegedly he “saved” me $400 in labor that hadn’t been mentioned before. Ultimately someone else had to help me with the issue. I won’t be back. More
by SH234609
Employees Worked With
October 26, 2022
Service was great as usual. Young lady named Melissa in Subaru Service was/is amazing in her warmth and friendliness. My wife and I thought she made our visit a real pleasure. Young lady named Melissa in Subaru Service was/is amazing in her warmth and friendliness. My wife and I thought she made our visit a real pleasure. More
by jack.gran
October 25, 2022
Great service. Friendly staff . Everyone was very helpful and knowledgeable. Would like to thank everyone. Friendly staff . Everyone was very helpful and knowledgeable. Would like to thank everyone. More
by NANAX2
Employees Worked With
October 25, 2022
I made an appointment to have my Santa Fe serviced I was told it would take approximately one hour. To my surprise it only took 45 minutes. Absolutely the best service department in the area. told it would take approximately one hour. To my surprise it only took 45 minutes. Absolutely the best service department in the area. More
by victor.nuorimo
Employees Worked With
Mike Adams
October 25, 2022
My interaction with the VW team members are always professional, kind, and helpful. I appreciate the teams willingness to go above and beyond to address any questions/issues I have. professional, kind, and helpful. I appreciate the teams willingness to go above and beyond to address any questions/issues I have. More
by libby5
Employees Worked With
Harold Woody
October 25, 2022
Very good service. Very prompt and helpful each time. Followed through with what was said. Would definitely recommend. Very prompt and helpful each time. Followed through with what was said. Would definitely recommend. More
by JESSICAPENDLETON
October 24, 2022
Service always excellent with fair prices. Mike White, Service Adviser is top notch and trust worthy. Mike White, Service Adviser is top notch and trust worthy. More
by RADFTS
October 24, 2022
My wife is from Ukraine and has a language barrier and the service people was very patient and courteous. the service people was very patient and courteous. More
by sfultz0
Employees Worked With
Other Employees :
Brennon Viele, Mark Straley, Harold Woody
October 24, 2022
Great Team and Melissa helped me and explained everything. She was awesome! She is not listed in the staff, and I cannot remember her last name. My automobile was not cleaned because their syst everything. She was awesome! She is not listed in the staff, and I cannot remember her last name. My automobile was not cleaned because their systems were down, but they explained and apologized. More
by HONEYBEE69US
