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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,414 Reviews

5,414 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 05, 2022

Need my console center replaced! I’ve been there 7 times for it! My radio doesn’t work at least 5 times per week. Every time I’ve brought it in they’ve done an “update”. Doesn’t More

by bryan56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
She’s not listed, and not the problem I think.
Oct 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 05, 2022

Great first experience at Southern Team . .. I arrived to my appointment lost and late, and the service manager couldn't have been nicer about it. The waiting room was the perfect place to do More

by ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 03, 2022

Very courteous and efficient at the dealership. My car was seen on time and services were explained. More

by gailrucker
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 02, 2022

Friendly check in, provided all needed details, seevive completed in reasonable time. Reasonable price. Washed. More

by ASNOWBUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 01, 2022

Since the change in ownership, I am only coming back because I continue to see the same people working in the Subaru Service department. More

by ED_HERNDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 29, 2022

I have always received excellent and timely service. They are friendly and explain everything clearly. More

by CITTY22CAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Durham
Sep 29, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 28, 2022

People we have dealt with have been very nice and the dealership waiting room is very neat and clean More

by TINKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alysa
Sep 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 28, 2022

We are pleased with our car buying experience. Everyone was easy to work with starting with our salesperson Mel. More

by dccapt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hardin
Sep 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 28, 2022

Did all the service in a timely manner while I waited. Was even able to get the state inspection done though I did not include that when I made the appointment. More

by harry.montoro
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again, Harry! We will be here for any needs you should have in the future. Enjoy the day.

September 27, 2022

Absolutely fantastic service writer. He kept me informed throughout the repair. Thank you Mike! You are always just the best and I appreciate you. More

by JCANADA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We are very happy to see you back again for service! Enjoy the day.

Sep 27, 2022 -

JCANADA01 responded

Mike White is a Jewel! I hope you appreciate him as much as I do.

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