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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,416 Reviews
Call Service Center (540) 362-4800

5,416 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 15, 2022

Friendly, professional service department always appreciated. Appointments are made in a timely fashion and satisfaction guaranteed. More

by LAWTONKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 15, 2022

All went. Time was satisfactory. Everything was explained in detail by the lady in the service department. Well pleased. More

by SHERCES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Durham
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Sep 15, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 15, 2022

Great staff and pleasure to deal with, forthright and very upfront with every thing . Great job More

by HARDYMCCOYS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 13, 2022

Mike Adams was so friendly, professional and got me in and out much faster than I had thought. Great customer service! More

by trips2love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Adams
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Sep 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 13, 2022

IT WAS A SAT, AFTERNOON--WAS THERE 4 STATE INSPECTION OILCHANGE AND RECALL. DANIELLE WAS THE ONLY ADVISOR WORKING THAT DAY--SHE DID A GREAT JOB GETTING CUSTOMERS IN AND OUT!! More

by PATAMES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DANNIELE
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Sep 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 12, 2022

Great customer service with thorough explanation of services rendered. Convenient waiting area with snacks and drinks. More

by GLORIA9462
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 12, 2022

Very good. Did not have to wait this did as I did the time before. More

by SETZERBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
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Sep 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 10, 2022

fast and easy and nicest technicians explained the whole process and costs associated with the work being done. More

by CFPAYNEII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
donot remember the womens name
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Sep 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 09, 2022

I like southern team and they are great. Only one star because My 2022 Outback leaks when it rains and after having it serviced it still leaks. Pretty unfortunate. More

by TYLER96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 09, 2022

Danielle is an excellent service representative. She kept me updated on the service progress. Lounge very clean. More

by JORDANAIREXPRESSINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Report | Print
Sep 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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