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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,761 Reviews

5,761 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 03, 2022

Best place to buy and maintain a Hyundai! No regrets after being a customer 10 years. More

by BJAM4RPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Aug 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 02, 2022

Great job. No time wasted. The representative was fantastic. She explained everything to me. I will recommend the great service I experienced. More

by ESAUNDERSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Aug 02, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 01, 2022

A very pleasant experience; the team provided friendly, courteous, and efficient service . Recommend without reserve. More

by YAH247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 29, 2022

Service was excellent, as usual. Appreciate Mike very much. Car was ready much quicker than I thought it would be. More

by MDIW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 29, 2022

We always receive friendly, courteous, and efficient service at Southern Team! They keep us informed of regular maintenance recommendations, and we always return to the dealership for our service needs More

by staronmtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who inspected our vehicles.
Aug 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2022

Mike was courteous and professional. Sammy was charming when he called the next day. Very pleased. More

by NAILDIVA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Aug 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 28, 2022

I would have until my last visit. I was told that I needed a $5,300 transmission replacement, and new front brakes and rotors among a long list of other minor issues. I took the veh More

by DANNYM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle - In spite of my complaint, Danielle was very friendly. I am sure that she doesn't fix the vehicles.
Jul 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We need your complete information to properly assist you, Danny. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 27, 2022

Service department does a really nice job. Always friendly and on time appointments. Really like getting the heads up on planned service costs before the appointment date. More

by LINDATRENT927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley, Harold Woody
Jul 27, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 27, 2022

Harold did a great job getting our Taos serviced. Having an issue was stressful but the folks were on it quickly. More

by nc_arborist
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Jul 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 27, 2022

The service front staff person, Mike White, was friendly, courteous and helpful. He went over the service work that was done to our car. More

by CHALUIE
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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