Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,754 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Very very nice. Woody is excellent. Always helpful and very fast service. Gentleman who took key was extremely helpful & pleasant too. Thanks. Woody is excellent. Always helpful and very fast service. Gentleman who took key was extremely helpful & pleasant too. Thanks. More
Always very pleasant and maintenace is very reliable. Would buy another new Forester if I could get a better price Also I want a white one. But my 2011 at 49,590 miles still works so I'm not in any Would buy another new Forester if I could get a better price Also I want a white one. But my 2011 at 49,590 miles still works so I'm not in any rush. More
Southern team only worry about making money! Not the customers benefit. The service agent Danielle was a amazing! In the Nissan department very personable versus trying to make a buck. Southern Not the customers benefit. The service agent Danielle was a amazing! In the Nissan department very personable versus trying to make a buck. Southern Nissan only worry about what you select as a service. Knowing when a vehicle is put on the machine their are other diagnostics that may pop up on the service report. They don’t tell you that! But check brakes, lighting and miscellaneous things to have you spend thousands. Would not recommend this place to anyone! More
Always helpful and fast. Nice,clean waiting area. Coffee, hot chocolate bar and water provided while you wait. Nice,clean waiting area. Coffee, hot chocolate bar and water provided while you wait. More
Brought our 2022 Forester in for covered 6 month oil change and had a very pleasant wait while service was being performed. change and had a very pleasant wait while service was being performed. More
Great service and the staff was very friendly. I was pleased with the comfortable waiting area . The service was completed sooner then promise and that was great. I was pleased with the comfortable waiting area . The service was completed sooner then promise and that was great. More
My interaction was with Mark, and, as in the past, he was professionally business-like. I appreciate that. There was not a record of the appointment that I had made for service the week prior, and Mark mad professionally business-like. I appreciate that. There was not a record of the appointment that I had made for service the week prior, and Mark made sure that it would happen as I had driven 168 miles for the service. He was spot on in his assessment of the time that would be required to perform the service (125K recommended maintenance items plus replacement of two worn-out wheel bearings). The Courtesy Van driver got me to my doctor appointment on time and returned me to the Service Department to find my Subaru ready for departure - AND, it had been washed! I thank you for the very positive service experience. More
Always ready to help out , friendly, knowledgeable and prompt with the time when tell you how long it will take. Would recommend them to anyone who would ask! prompt with the time when tell you how long it will take. Would recommend them to anyone who would ask! More
Labor pricing is not clear on work that is being done; at pickup it was not clear why the labor pricing was the same for different service items. pickup it was not clear why the labor pricing was the same for different service items. More