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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,754 Reviews

5,754 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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July 19, 2022

Very very nice. Woody is excellent. Always helpful and very fast service. Gentleman who took key was extremely helpful & pleasant too. Thanks. More

by HELENMCCARTY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Jul 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 18, 2022

Always very pleasant and maintenace is very reliable. Would buy another new Forester if I could get a better price Also I want a white one. But my 2011 at 49,590 miles still works so I'm not in any More

by WILSONKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 18, 2022

Southern team only worry about making money! Not the customers benefit. The service agent Danielle was a amazing! In the Nissan department very personable versus trying to make a buck. Southern More

by LMATTOX11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle
Jul 18, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 18, 2022

Always helpful and fast. Nice,clean waiting area. Coffee, hot chocolate bar and water provided while you wait. More

by KARYNFRIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 17, 2022

Brought our 2022 Forester in for covered 6 month oil change and had a very pleasant wait while service was being performed. More

by PCBUCHY3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 15, 2022

Tyler Thomas is always very helpful and polite. I don't know who worked on my car but they fixed the problem. More

by bess5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Thomas
Jul 15, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 15, 2022

Great service and the staff was very friendly. I was pleased with the comfortable waiting area . The service was completed sooner then promise and that was great. More

by DUVALBK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 14, 2022

My interaction was with Mark, and, as in the past, he was professionally business-like. I appreciate that. There was not a record of the appointment that I had made for service the week prior, and Mark mad More

by LONG747733ON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 14, 2022

Always ready to help out , friendly, knowledgeable and prompt with the time when tell you how long it will take. Would recommend them to anyone who would ask! More

by lindamurphy7394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names
Jul 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 13, 2022

Labor pricing is not clear on work that is being done; at pickup it was not clear why the labor pricing was the same for different service items. More

by JIMMYRHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Woody
Jul 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you, Jimmy. Our team has been informed of your situation and will be contacting you to assist in any way they can. Enjoy your day.

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