Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,599 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Nothing but courteous, clarity and friendly! All these have been consistent since I purchased my Hyundai’s Santa Fe many years ago. All these have been consistent since I purchased my Hyundai’s Santa Fe many years ago. More
professional and nice attitude, warmly treated, helpful, car washed and keep inside very neat, even allowed to use coupon. car washed and keep inside very neat, even allowed to use coupon. More
As always, very courteous interactions on during my visit and prompt, professional service on my 2017 Subaru Forester. ALL employees I interacted with were vert courteous and professional and prompt, professional service on my 2017 Subaru Forester. ALL employees I interacted with were vert courteous and professional More
Everything was done as promised. Vehicle ready on time. Excellent service. A huge improvement. Great job!! Vehicle ready on time. Excellent service. A huge improvement. Great job!! More
Sometimes I forget what service was done on my car, like 6 months before. STHNSV has it all in its archive and immediately tells me what service is not needed, thus preventing duplication and saving me mone 6 months before. STHNSV has it all in its archive and immediately tells me what service is not needed, thus preventing duplication and saving me money. Last service, 2 parts had to be ordered and a new appointment had to be made; I was advised to save my service coupon for the upcoming appointment as it would save me a lot more than for the present bill. To me, both instances are proof that STHNSV genuinely has my interests in mind. Since 2006 (when I purchased my Sonata), I benefited of several such helpful instances; in some cases it save me hundreds of dollars. I salute such helpfulness and honesty. That is why I trust STHNSV. I do very much appreciate and I am grateful that the car be washed with every service instance. I only wish that the "sanitization" of the vehicle be perfume free, but that is a most minor item. Should I add that we'll go back for service and purchase of a new vehicle when it'll be time? More
Very friendly staff. They took my car in quickly, but the actual service took a little longer than I expected. Good overall. They took my car in quickly, but the actual service took a little longer than I expected. Good overall. More
Customer service was good and professional. However the actual condition of my vehicle didn't match the multi-point inspection. My engine air filter was said to need immediate attention, but However the actual condition of my vehicle didn't match the multi-point inspection. My engine air filter was said to need immediate attention, but when I checked it, it was relatively clean. My battery terminal was full of corrosion and rust, but it was marked green on my inspection sheet. This is the first time, I've gone behind the technician. I will have to continue to do so until I trust their findings again. More
Very helpful and knowledgeable I’m pleased with the experience we were treated very well will go back for service or or purchase experience we were treated very well will go back for service or or purchase More