Back

Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,548 Reviews

5,548 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sort by
December 09, 2021

The problem was described to me accurately and was repaired as described in a very timely manner. More

by HERSHEYNATIVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A woman (cannot remember her name)
Dec 10, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 09, 2021

Overall a good job, but please ensure warning settings are reset next time afterwards. Thanks. More

by JLAYNE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember her name
Dec 10, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 08, 2021

The experience was great I don’t think I could’ve gotten this experience anywhere else 10 out of 10 More

by MONTAVIASPEOPLES1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 08, 2021

I found my visit very good they were pleasant an informative very friendly offered information an took very good care of me an my car.I would give them a 5 star More

by DWMURRAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 08, 2021

Everyone is friendly and informative. My car was ready before scheduled time. Received great service More

by DIDDLEBOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 09, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 08, 2021

I didn’t have an appointment but needed to have a headlight replaced. The worked me in and also discovered a taillight needed replacement. It took about an hour and a half. More

by JY8S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
Dec 08, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 08, 2021

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great !! More

by MANLY.AYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Woody
Dec 09, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 07, 2021

While shopping at the mall after the Thanksgiving holiday, we noticed our Sante Fe was having trouble starting. After receiving a jump start, and contacting Southern Team Service, we were advised th More

by ajvolpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
Dec 07, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 06, 2021

Change in ownership created a noticeable difference in service, and not in a positive direction. With an appointment at First Team, I was always in and out for a State Inspection. This first service vi More

by RGH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyse (Anna?) Allen
Dec 07, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for providing us with feedback from your recent experience. We are very sorry to hear that your expectations did not match your experience but we can certainly help turn things around. In order to ensure that our executive team can reach you, please include your name, contact information, and nature of any concerns to social@southernteam.com and we will be happy to discuss. Hope to hear back from you soon.

December 06, 2021

I gave you my ratings, I don't feel any need to say anything else. More

by dskash18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Dec 06, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Have a wonderful day!

...
536
...