Southern Volkswagen Greenbrier

Recall work for air bag and fuel pump module replacement. On time appointment and finished with original time estimate. Good service. Andrew provided great service and timely updates. Clean, organized a On time appointment and finished with original time estimate. Good service. Andrew provided great service and timely updates. Clean, organized and professional service department. Thank you. More

Oil change Customer service was great but the wait..."AND" I had an appointment was way too long. I was also charged for two additional quarts of oil and every o Customer service was great but the wait..."AND" I had an appointment was way too long. I was also charged for two additional quarts of oil and every oil change in the past i was charged for 1. Confused but wanted to just get to go home. You can contact me about this survey if desired. Thank You. More

Andrew I l Everytime I come to the Volkswagon Dealer, they all ways do a good job on my car. However this time I carry my car there to get my inspection, a I l Everytime I come to the Volkswagon Dealer, they all ways do a good job on my car. However this time I carry my car there to get my inspection, and they charge me $55.00 dollars and 99 cent. They said it was for the bulb front and back. Well light bulg still flash on my dash board right now. More

Overall, very good service. Almost everything was superb. The VW is running great. Only disappointment was the car was not washed as promised. We have always had great service be Almost everything was superb. The VW is running great. Only disappointment was the car was not washed as promised. We have always had great service before. Maybe they ran out of time before we picked up the car. More

Fast and friendly Everything was explained in advance so there were no surprises and the service was fast and friendly. I have my car serviced there all the time Everything was explained in advance so there were no surprises and the service was fast and friendly. I have my car serviced there all the time More

Southern Volkswagen Service Center Excellent service center and knowledgeable staff. I checked my car into service and picked it up later...service completed in about 2 hours. Tim was Excellent service center and knowledgeable staff. I checked my car into service and picked it up later...service completed in about 2 hours. Tim was very helpful in choosing the correct service needed for my car. Very professional, very clean service center. I would recommend them to friends and family. More

Amazing customer service From the time I walked into the dealership until the deal was complete, I couldn’t have had a better car buying experience. Truly professionals From the time I walked into the dealership until the deal was complete, I couldn’t have had a better car buying experience. Truly professionals More

verygood the best dealership in va. I am very happy. I will not buy my cars from no one but this dealership. the best dealership in va. I am very happy. I will not buy my cars from no one but this dealership. #1 with me and my family. More

Excellent service My salesman Daniel was wonderful. I have bought about 7 cars from southern Volkswagen and will continue to. My experience was easy and didn’t take lon My salesman Daniel was wonderful. I have bought about 7 cars from southern Volkswagen and will continue to. My experience was easy and didn’t take long More

First Visit Impression After having my Atlas for only about a week I had to go to service to have a Tire Repair from a Screw being imbedded in the tire. The Express Service After having my Atlas for only about a week I had to go to service to have a Tire Repair from a Screw being imbedded in the tire. The Express Service Team was EXCELLENT, after driving in on a full bay of cars being serviced for the after lunch time frame. I was told the wait might be extensive up to 3hours. But the repair was completed in just over an Hour-fifteen and it included an Oil Change.....again EXCELLENT. More