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Southern Volkswagen Greenbrier

Chesapeake, VA

4.6
1,660 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,660 reviews

October 06, 2018

LOU ROSARIO IS THE #1 SELLER!!!!! I am a true Volkswagen diver and Lou has gotten me into 3 other Volkswagen's Mr. Rosario knows how to sell cars and placed me into another Jetta. Lou More

by MR"GQ"2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Rosario
Oct 11, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for leaving this remarkable feedback and congratulations on your 2019 Jetta! We appreciate your comments and are happy to hear that Lou was able to meet your needs. At Southern Volkswagen Greenbrier, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, Farley Perkins Vice President 757-424-4689

October 06, 2018

Great dealership Sherard Bethea, took care of all are needs. Dealership was awesome.we had some paint issues. When Sherard saw the work he sent it back. Everything was More

by CLIFF_63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherard Bethea
Oct 11, 2018 -

Southern Volkswagen Greenbrier responded

We're excited to hear that Sherard took care of you and that everything went very smoothly. We hope to see you again in the future. Best regards, Farley Perkins Vice President 757-424-4689

October 05, 2018

Oil change Excellent, i was treated extremely well. Tim was friendly and cery helpful in gettjng me in and out as fast as possible. Not pushy at all. More

by CHASE.DANIELS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Oct 11, 2018 -

Southern Volkswagen Greenbrier responded

Hi Chase, and thank you for this great review! We're very happy that Tim was here to help you and treated you with the customer service we know you deserve. Best regards, Farley Perkins Vice President 757-424-4689

October 04, 2018

Brakes make noise when pressed. 2016 VW Passat - When we used the breaks, there is a squeaky noise that is very noticeable and annoying. Twice we were told that there is nothing wro More

by NAYSEBVIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Oct 11, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your review regarding your experience. If you would like to discuss this further, please contact me directly. Best regards, Farley Perkins Vice President 757-424-4689

October 04, 2018

Ryan Klein provided great customer service. I compliment Ryan Klein for providing great customer service. I would have liked to have not waited on two separate occasions since I have a busy work More

by CHAPLAINYANDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN KLEIN
Oct 11, 2018 -

Southern Volkswagen Greenbrier responded

First and foremost, thank you for stopping by to leave this review. Ryan works hard on providing exceptional service to every customer that comes to our dealership. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best regards, Farley Perkins Vice President 757-424-4689

October 03, 2018

Always great I came in without an appointment and was helped immediately. I had Abby as my service team member, she was very personable and made dropping my car of More

by MEAGANBRAMBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby W.
Oct 04, 2018 -

Southern Volkswagen Greenbrier responded

We're glad to hear that your service visit went so well, Meagan. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. I will certainly share this with Abby. Farley Perkins Vice President 757-424-4689

October 03, 2018

This dealership is the best! Farley, Rob and the rest of the crew were amazing! Very friendly and very courteous! Wouldn’t think of driving a Volkswagen until I met them. Thank yo More

by CHRISTOPHERSKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farley Perkins, Robert Webb, Reggie Myers, Robert Webb
Oct 04, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for the positive words, Christopher. You're always welcome and we look forward to seeing you next time. Farley Perkins Vice President 757-424-4689

October 02, 2018

Great It was a wonderful dat at the dealership.fast service an great people .with wonderful customers sevicean help fourness with my question abs concerns w More

by CREADO19691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Rawlings
Oct 02, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best, Farley Perkins Vice President 757-424-4689

October 02, 2018

Great and professional service and attitude. My experience in changing my tire in the center was a great one. The staff is welcoming and respectful. They made everything look so simple and effort More

by Gobrael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure about the name of the employee. Tall white good man , Dave Browning
Oct 04, 2018 -

Southern Volkswagen Greenbrier responded

We are pleased to hear that you had an excellent experience with us, Gobrael. If you have any questions or need any further assistance, please come back to visit us. Drive safely! Farley Perkins Vice President 757-424-4689

October 01, 2018

Was not please on this visit Have always had car service there. This time spent 3 hours and had a write up that did not satisfy my visit nor problem got a $4700 write up of thin More

by BARBARALROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Oct 02, 2018 -

Southern Volkswagen Greenbrier responded

Barbara, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Farley Perkins Vice President 757-424-4689

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