Southern Volkswagen Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM
Tuesday 9:00 AM
Wednesday 9:00 AM
Thursday 9:00 AM
Friday 9:00 AM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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LOU ROSARIO IS THE #1 SELLER!!!!! I am a true Volkswagen diver and Lou has gotten me into 3 other Volkswagen's Mr. Rosario knows how to sell cars and placed me into another Jetta. Lou I am a true Volkswagen diver and Lou has gotten me into 3 other Volkswagen's Mr. Rosario knows how to sell cars and placed me into another Jetta. Lou did not even know that I was coming up to the dealership and I was actually trying to get my 2016 Jetta inspected when Mr. Farley saw me drive up and he asked me when was I going to get another car, and I said I will find Lou which was not in his office at this time, then I said that I would find him. Once I found Mr. Rosario I had told him what Mr. Farley asked me and then Lou said lets get you into a new car and the rest is history. Lou performed his magic once again. I have been dealing with Lou for a very long time and I will continue to let Lou provide me with my automotive needs. Mr. Farley and his team are amazing and everyone worked together and now I am driving a 2019 Jetta!!!!! I am happy and now I will come and work at the dealership with all these guys. Lou is the man. More
Great dealership Sherard Bethea, took care of all are needs. Dealership was awesome.we had some paint issues. When Sherard saw the work he sent it back. Everything was Sherard Bethea, took care of all are needs. Dealership was awesome.we had some paint issues. When Sherard saw the work he sent it back. Everything was taken care of. More
Oil change Excellent, i was treated extremely well. Tim was friendly and cery helpful in gettjng me in and out as fast as possible. Not pushy at all. Excellent, i was treated extremely well. Tim was friendly and cery helpful in gettjng me in and out as fast as possible. Not pushy at all. More
Brakes make noise when pressed. 2016 VW Passat - When we used the breaks, there is a squeaky noise that is very noticeable and annoying. Twice we were told that there is nothing wro 2016 VW Passat - When we used the breaks, there is a squeaky noise that is very noticeable and annoying. Twice we were told that there is nothing wrong and basically something we have to deal with. We've bought 4 VW's from Southern and have not had this problem before. Also, the RECALL for the emissions was repaired. More
Ryan Klein provided great customer service. I compliment Ryan Klein for providing great customer service. I would have liked to have not waited on two separate occasions since I have a busy work I compliment Ryan Klein for providing great customer service. I would have liked to have not waited on two separate occasions since I have a busy work schedule. I could not be provided a rental car even if/when my warranty included a rental car. I waited for two hours in the morning to have the diagnostic done and then return in the afternoon once the parts arrived and wait for approximately 2 hours for the work to be completed. That was at least hours of my time wasted. That's a big chuck of my work schedule taken away. More
Always great I came in without an appointment and was helped immediately. I had Abby as my service team member, she was very personable and made dropping my car of I came in without an appointment and was helped immediately. I had Abby as my service team member, she was very personable and made dropping my car off for service easy. More
This dealership is the best! Farley, Rob and the rest of the crew were amazing! Very friendly and very courteous! Wouldn’t think of driving a Volkswagen until I met them. Thank yo Farley, Rob and the rest of the crew were amazing! Very friendly and very courteous! Wouldn’t think of driving a Volkswagen until I met them. Thank you guys for everything. You are top notch. More
Great It was a wonderful dat at the dealership.fast service an great people .with wonderful customers sevicean help fourness with my question abs concerns w It was a wonderful dat at the dealership.fast service an great people .with wonderful customers sevicean help fourness with my question abs concerns with my car. More
Great and professional service and attitude. My experience in changing my tire in the center was a great one. The staff is welcoming and respectful. They made everything look so simple and effort My experience in changing my tire in the center was a great one. The staff is welcoming and respectful. They made everything look so simple and effortless. My gratitude to a professional staff. More
Was not please on this visit Have always had car service there. This time spent 3 hours and had a write up that did not satisfy my visit nor problem got a $4700 write up of thin Have always had car service there. This time spent 3 hours and had a write up that did not satisfy my visit nor problem got a $4700 write up of things that needed to be done, but not the problem More