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Southern Volkswagen Greenbrier
Chesapeake, VA
1,858 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,858 reviews
September 09, 2024
Wes is a great service advisor. He explains options well and I never feel like an old lady who is being shafted. Clean and welcoming waiting space. Work has been totally satisfac He explains options well and I never feel like an old lady who is being shafted. Clean and welcoming waiting space. Work has been totally satisfactory and completed as promised. More
by LYNNE W
Verified CustomerEmployees Worked With
Wes, service advisor and a very friendly cashier
September 08, 2024
I questioned the high price of the tires and then they came back with a lower price, which makes me question your business practices. came back with a lower price, which makes me question your business practices. More
by SANDYNEO
Employees Worked With
September 07, 2024
The communication and service was prompt and informative! I also really appreciated the night time drop box for the keys (would recommend putting a pen in there though). I would definitely go back for servic I also really appreciated the night time drop box for the keys (would recommend putting a pen in there though). I would definitely go back for services there! More
by HEATHERMIG
Employees Worked With
Jason
September 06, 2024
Southern has been the best service experience that I have had, and has made me not only a VW customer, but a Southern customer for future services had, and has made me not only a VW customer, but a Southern customer for future services More
by ty.champion
Employees Worked With
Tim Champion
September 06, 2024
Communication was atrocious. I was quoted incorrect repairs and then learned there were more things that needed to be done. Customer service was nonexistent. Pricing was ridiculo I was quoted incorrect repairs and then learned there were more things that needed to be done. Customer service was nonexistent. Pricing was ridiculously high. More
by MFONTAINE757
Employees Worked With
Service
September 05, 2024
Service department is easy to work with and schedule. Only downfall is the amount of calls, texts, and emails pressuring us to complete this survey. Only downfall is the amount of calls, texts, and emails pressuring us to complete this survey. More
by Ashleysheidy
Employees Worked With
Did not work with anyone listed- unsure of service advisor
September 05, 2024
Staff were friendly and helpful. They fixed my car in a timely manner. I will use them again. They fixed my car in a timely manner. I will use them again. More
by srsmallman
