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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.5
1,876 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,876 reviews

June 17, 2024

The customer service was great, my manager Andrew was attentive, the concerns were addressed in a timely manner and I left feeling satisfied. More

by clojo
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Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 18, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 16, 2024

Was able to squeeze me in for an oil change and was pretty quickly finished More

by tsarge11
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Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 18, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 16, 2024

It's my 3rd visit to the Service department with my 2020Passat that had low mlg when I purchased it from CarMax, 19,000 miles on it! I absolutely love the car!! We have an ELECTRICAL issue that's made More

by YOUROBXBROKER
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Wes in the Service Dept
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Jun 18, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2024

So far everything is going smooth. Parts are ordered and we will schedule an appointment soon More

by RGAINEY0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just Wes
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Jun 18, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 15, 2024

Thank you, Southern Volkswagen Greenbrier. Subject matter experts, you are. The best in the business. Please don't go away. Customer for life. More

by ejv4ho
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 15, 2024

Excellent Service! ! Great staff!! Knowledgeable on the cars they sell and not pushy sales staff! More

by ctilley527
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Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Graham, Robert Boyd, Eric MCKENNA-HALLAL
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Jun 18, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 15, 2024

When I arrived I was greeted very courteously and expeditiously. Service was great and spot on Thank you Southern More

by MKING23
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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June 14, 2024

Southern Volkswagen has become my dealership of choice. Service writer, Mr. Tim champion has proven time and again Customer service is his forte. Accomplishing repairs on time and as promised means a lot. More

by MAINT252
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tim Champion service writer
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June 14, 2024

Wes was very professional and he kept me updated on my vehicle throughout the day. More

by YVETTECOTTON28
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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June 14, 2024

It was a very positive experience. I am very pleased with the work I received in there, professional manner that my advisor provided. More

by jas9buckingback54
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
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