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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.5
1,883 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,883 reviews

February 13, 2024

Once again, my experience was absolutely excellent, thanks to Mr. Champion's exceptional customer service skills and extensive knowledge. Without fail, Mr. Champion consistently keeps me informed and u More

by AMBERT34
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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Feb 14, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 13, 2024

Very good The customer service and communication was good Wouldn't change anything Don't make this awkward lol More

by DMILLI287
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 14, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2024

The staff was polite and courteous. They were willing and able to answer all my questions. The process was quick and easy. More

by MGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 12, 2024

Got car checked for oil leak an oil changed , they changed oil but never cleaned the oil in the splash shield that was leaking More

by zacheryfarmer
Recommend Dealer
No
Employees Worked With
Oil change/ leak
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for bringing this to our attention, Zachery. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 12, 2024

Andrew was very helpful and courteous. He always explains the situation every time my car is in the shop. More

by FERRUMCHIC
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 12, 2024

Tim was easy to reach on the phone and got me in quickly for an appointment. He was great at communicating status updates to me and made sure all work on my vehicle was successfully completed. More

by RYMCGHEE
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Report | Print
Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 12, 2024

I have always been warmly greeted, and the service professionals always seem knowledgeable. I will always welcome working with my Southern team at Southern Volkswagen - Greenbrier. More

by rknox4563
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2024

Ordered parts and canceled March 2023 headlight order Purchased front license plate and replacement screws More

by SPRINGDYER
Recommend Dealer
Yes
Employees Worked With
Wes and Scott
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2024

The technician are great and they took care of my car. It was fast and good. More

by OMARFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley tolson
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 11, 2024

I know when I bring any of my Volkswagens to southern Volkswagen service department, I will be treated like family. They call me they text me and keep me in the loop of what's going on with my car what i More

by TRACEYAC
Recommend Dealer
Yes
Employees Worked With
TIM SERVICE ADVISOR MIKE DIRECTOR
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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