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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.5
1,852 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,852 reviews

October 10, 2023

Friendliest staff around. Communication is awesome and they are so knowledgeable about what we need. Thanks. More

by riveraramona210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 09, 2023

Took my car in on Saturday for oil change. As always service was good just as previous visits! More

by Boopdavis008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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Oct 09, 2023 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 08, 2023

The service department rotated my tires but did not check the air in each tire after rotating. My air light came on as I drove no less than 5 miles from the dealership. I’ve purchased two vehicles from this More

by CSPEARS70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes in the service department
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Oct 09, 2023 -

Southern Volkswagen Greenbrier responded

"CSPEARS70" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernvolkswagengreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 08, 2023

Great service and timely service. Great service and timely service. Great service and timely service. More

by MKCMPAYNE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wess, Service department
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Oct 09, 2023 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 06, 2023

The problem lies with the sales department, which makes service look bad. Tim is great More

by BLC905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T J
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Oct 06, 2023 -

Southern Volkswagen Greenbrier responded

"BLC905" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernvolkswagengreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 05, 2023

I was originally told the repair would take 4-5 hours but I did not get my car back for three days. I had to keep asking when it would be done and I feel the service representatives should keep the customer More

by EMZ13K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Report | Print
Oct 06, 2023 -

Southern Volkswagen Greenbrier responded

"EMZ13K" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernvolkswagengreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 03, 2023

Southern Volkswagon was easy to schedule with. I dropped my son's car off the night before and it was ready early the next day. Tim called me with other items that needed to be done and explained More

by VA4CUNNINGHAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 30, 2023

I love the way that the sales person OTTO REALLY DID A GOOD JOB THANK YOU VERY MUCH More

by MICHELESMITH946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TIM, RALPH OTTO
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Oct 02, 2023 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2023

Everyone in the service center is helpful, kind, and welcoming. They’re always quick to accommodate and answer any questions I might have. More

by QUONTASIA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Theresa.
Report | Print
Sep 27, 2023 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 23, 2023

Dropped off for a service the next day and it was done that very same day. More

by MiKe c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Sep 26, 2023 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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