Southern Volkswagen Greenbrier - Service Center

The customer service was A-1 I literally live across the dealership ship in Virginia Beach and refuse to go to them due to there lack of professionalism and customer service... please please keep the custom dealership ship in Virginia Beach and refuse to go to them due to there lack of professionalism and customer service... please please keep the customer service A-1. More

Brought my car in the night before for an oil change and tire rotation and they were speedy with it! Messaged me when it was ready the next morning. Smooth process tire rotation and they were speedy with it! Messaged me when it was ready the next morning. Smooth process More

I did an online appointment & the dealership handled everything professionally from start to finish. everything professionally from start to finish. More

I can’t say enough good things about my experience at Southern Greenbrier Volkswagen! Even though I brought in my 2010 Tahoe, the team treated me like family from the moment I walked in. The staff is inc Southern Greenbrier Volkswagen! Even though I brought in my 2010 Tahoe, the team treated me like family from the moment I walked in. The staff is incredibly friendly, professional, and clearly committed to going above and beyond for their customers. The facility is spotless and well-organized, and the waiting area is genuinely comfortable—plenty of seating, a relaxed atmosphere, and even snacks to enjoy while you wait. It made the whole process feel easy and stress-free. A huge thank you to Michael for his exceptional customer service. He kept me informed every step of the way and made sure I was taken care of from start to finish. His attention to detail and kindness did not go unnoticed. Highly recommend this dealership for anyone needing quality service and a welcoming environment—you won’t be disappointed! More

Tim did an excellent job in keeping me informed about needed maintenance. Excellent job Tim. needed maintenance. Excellent job Tim. More

Great communication and timely service. It was easy to make an appointment and Tim Champion kept us updated on our car's status. It was easy to make an appointment and Tim Champion kept us updated on our car's status. More

He got my car done very fast and kept in contact He was in detail with everything that was wrong in detail with everything that was wrong More

Andrew Smithson is always on the mark. I appreciate him sending a text that allows me to watch a video of my car's inspection and the option to choose or reject additional work that is rec I appreciate him sending a text that allows me to watch a video of my car's inspection and the option to choose or reject additional work that is recommended. The scheduled work is also listed and checked if completed More

It was good, I had a lot of work done to the car Had a couple of recalls taken care of and they took care of replacing the steering wheel from a previous appointment and the check engine light couple of recalls taken care of and they took care of replacing the steering wheel from a previous appointment and the check engine light More

David Hoopes and Wes in service were amazing. This was my third car purchased at this specific dealership. This was my third car purchased at this specific dealership. More