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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,498 Reviews
Call Service Center (757) 424-4689

1,498 Reviews of Southern Volkswagen Greenbrier - Service Center

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July 11, 2025

It was very easy working with Andrew. He kept me apprised of the progress on the repairs on my car. More

by donturley60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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July 10, 2025

I have been going to this dealership for fifteen years. I have never had a problem. More

by DALLASSTARSANDPATFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 09, 2025

They always explain everything and call you before making any repairs. I love the drop off service as well. They keep you in the loop as they work on your vehicle. More

by IMISSMYGRANDMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley
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Jul 10, 2025 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 09, 2025

I am impressed with the service and understanding by your company. Veer professional and accommodating. More

by olusheyis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sondra Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 09, 2025

I have been a long time customer with several VW car purchases from this dealership, It’s a pleasure working with my Service Manager, Andrew. I have had other SM’s but have worked with Andrew for over 1 More

by Mary Argotsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 10, 2025 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 03, 2025

My experience was very pleasant. Very friendly, helpful staff. My service was very professional and accurate. More

by CLARK_LLOYD85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelynn Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Tolson
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Jul 10, 2025 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 02, 2025

I was looking for a particular vehicle and it just arrived. Michelle communicated when the vehicle would be prepared to look at and be ready. The only thing that was no so fun was waiting for all the More

by nziernicki
Recommend Dealer
Yes
Employees Worked With
Michelle and Naz
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Jul 10, 2025 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 30, 2025

Dealership is fine, however my last service appt lacked communication & stated false claims for inspection. More

by beesquare4@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
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Jul 10, 2025 -

Southern Volkswagen Greenbrier responded

Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 29, 2025

Completed all task in a timely manner, I really appreciated the video I was able to watch while they conducted the tire inspection More

by KIMPKP1.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Jul 10, 2025 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 28, 2025

Fast service on my vehicle. Amazing customer service with knowledgeable professionals. Great coffee to keep me company while I waited More

by CASMITTY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Report | Print
Jul 10, 2025 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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