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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,491 Reviews

1,491 Reviews of Southern Volkswagen Greenbrier - Service Center

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January 04, 2025

No no no no no no no no no no no I did not want to write 15 words the service was fine now that's over 25 words More

by texola41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
January 04, 2025

they sold me a vehicle and took advantage of me and now trying to rob me for another thousand dollars will never buy a vehicle from them again More

by GFNKDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Our Service Advisor, Tim Champion, is the best! He and the Service Department help us keep all 3 of our VW vehicles in great condition. We appreciate all they do for vehicle maintenance. More

by SB15GASTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
January 04, 2025

Honestly feel like I need my car checked over AFTER a visit. I've left there with no windshield wiper fluid once. TWICE now, including last visit, I had to get air in the tires that I paid $40 just to More

by CYNDY.SAVAGE.LAMPHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanics
January 03, 2025

Service is easy with which to work. When repairs are needed they discuss what is needed and what can be deffered More

by DBOOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Champion - Service Department
January 01, 2025

The car was repaired on time. Service advisor was very helpful and professional. Highly recommend. More

by Eyre845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
January 01, 2025

The workers are so sweet and are very helpful but my experience with my car having mechanical issues within the few months of buying the car and the payment increase because of title issue's. All this h More

by Joegreen
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Seyfert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lanier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Walker
December 31, 2024

It was my first visit. It was a pleasant experience and they were very empathetic to my recall situation. More

by PATRICIAWILLIAMSDICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Service is timely and cost explained in detail before work is done which gives you options. More

by QUAYOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
December 29, 2024

Great Great customer service & workmanship was excellent. Westley always takes the time to take care of my car More

by j.larry
Recommend Dealer
Yes
Employees Worked With
Westley
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