
Southlake Kia
Merrillville, IN
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great Micheal Arizmendi is my sales assoc. very helpful we drive from grand rapids mi to merrillville in to purchase and he had everything done and ready t Micheal Arizmendi is my sales assoc. very helpful we drive from grand rapids mi to merrillville in to purchase and he had everything done and ready to go when we arrived. very good and will go back when we need another new car. More
Short and sweet. We went knowing what we wanted so we were pretty prepared. Our salesperson was not too familiar with the type of vehicle we bought, sometimes when we We went knowing what we wanted so we were pretty prepared. Our salesperson was not too familiar with the type of vehicle we bought, sometimes when we had questions he wasn’t sure of the answer (he was willing to find out) Also, wish we could have talked about our plate and registration more. We had a brand new plate and tag at home and now I think we are out that money. More
Good Job! Well, I believe that I had God in my corner in doing the business negotiation of this transaction. They made an offer, I looked into it, I gave my te Well, I believe that I had God in my corner in doing the business negotiation of this transaction. They made an offer, I looked into it, I gave my terms, we negotiated the terms and finalized the deal! It worked out to my satisfaction I believe. Southlake Kia has been selling and servicing my vehicles since January 2007, and so far......so good! Thanks guys! More
Shocking to say was enjoyable My salesman Mike was very respectful from the go, very helpful, knowledgeable, friendly I appreciate how he handled the situation I would definitely b My salesman Mike was very respectful from the go, very helpful, knowledgeable, friendly I appreciate how he handled the situation I would definitely buy a car from him again. I felt no pressure whatsoever More
Very helpful and well knowledgeable After scheduling a test drive from the website, Mike Arizmendi was very helpful in providing me the information I needed for my decision on a vehicle After scheduling a test drive from the website, Mike Arizmendi was very helpful in providing me the information I needed for my decision on a vehicle that I wanted to buy. He was able to work with my time schedule, as well as make the decision process on a vehicle. I would recommend this dealership and Mike to anyone interested in purchasing a KIA. I love my new Forte. More
A necessary change Mike was super helpful when my husband and I came in. We wanted to see what are options were to get out of our current car loan and Mike was straight Mike was super helpful when my husband and I came in. We wanted to see what are options were to get out of our current car loan and Mike was straight forward and to the point. He got us in a new Kia Soul at a price that was higher than what we wanted, but will be worth it in the long run. He has since then checked on us and made sure that everything is going well. Jason was also a great person to work with! More
First Timer Experience Michael was a really helpful guy. Walked me through the process of buying a car, even though I know I gave him a real hard time. And even so, he was c Michael was a really helpful guy. Walked me through the process of buying a car, even though I know I gave him a real hard time. And even so, he was calm and still very helpful. He made me feel very welcomed. More
Five stars!!! These three guy's worked on my case for longer than I've ever seen any dealership! I highly recommend Michael, Shawn, and Jason. Michael is very hones These three guy's worked on my case for longer than I've ever seen any dealership! I highly recommend Michael, Shawn, and Jason. Michael is very honest and up front. Great at his job! Shawn is a wonderful manager who goes above and beyond. Jason is hard-working and does an outstanding job. There crew is always friendly. I love my car! I can't say enough good things. I needed a car and they got me a car. They worked with me. They were helpful whenever I needed anything. I know if I call in my questions will be answered by the time I hang up. I'm so pleased with the service. I will send anyone I know there from now on. If you need a vehicle go into Southlake Kia. I promise you, you won't regret it! Thanks guys! More
Via ... on line purchase Having called this dealership from an online advertisement I seen for a Kia Soul plus vehicle. I was turned over to a sales person by the name of Mike Having called this dealership from an online advertisement I seen for a Kia Soul plus vehicle. I was turned over to a sales person by the name of Mike and Mike was very helpful had a lot of fun dealing with this guy and I drove from Illinois to the dealership to pick the car up. Mike was extremely helpful in every way and I would definitely recommend Mike and this dealership to anybody. More
Best experience possible I was very impressed with the customer service at Kia! Michael Ray explained everything to us in detail and worked very hard to get us in a vehicle. I I was very impressed with the customer service at Kia! Michael Ray explained everything to us in detail and worked very hard to get us in a vehicle. I had a friend with me even said I will send everyone here too. Was the best experience I've ever had at a dealership. I highly recommend them! You won't regret it. Very friendly and knowledgeable staff. Wonderful manager. We got a great deal. Very pleased. I could go on and on. Just go in and see for yourself! More