Southlake Kia

Great experience I'm a repeat customer. My experience has always been great with this dealership. James Snyder was awesome and helped me with all my questions. Sales M I'm a repeat customer. My experience has always been great with this dealership. James Snyder was awesome and helped me with all my questions. Sales Manager Michael Alexander was also great. More

Wonderful place! I have purchased 5 cars from Southlake Kia. Earl Nymeyer was excellent in his knowledge of the kind of car I was looking for! He thoroughly explaine I have purchased 5 cars from Southlake Kia. Earl Nymeyer was excellent in his knowledge of the kind of car I was looking for! He thoroughly explained everything about the car and made it a very enjoyable experience. I will definately return. He's the guy to to ask for. More

Good car. Terrible customer service. Purchased a 2010 Prius a while back. Salesman was very nice when I first arrived. He ran numbers for me and made an offer for a price on the Prius. He Purchased a 2010 Prius a while back. Salesman was very nice when I first arrived. He ran numbers for me and made an offer for a price on the Prius. He said if I would like I could take the numbers home and think about it and let him know if I wanted to purchase. After I said that I would like to take it home and think on it his entire tune changed. He was very rude and pushy and said I better hurry because the car won't be on the lot long with a deal like that. Upon inspection of the car, I noticed that the tires were almost bald. I asked if they would replace the tires before I drove off the lot with the car and they refused. So I had to spend $400 on tires for a car that I just bought. They were also not honest about the accident history of the vehicle. After a bit of research I discovered that the car had been in 2 accidents, when I was told it hadn't been in any. Had I not been in a time crunch for a car, I could have gone elsewhere for a car and researched it a bit more. I just didn't have time. Lesson learned. More

Love It!!! My mom and I where at this dealership on 10/25/2016. I can't state how great the customer service was. I dealt with Earl Nymeyer, who was not pushy o My mom and I where at this dealership on 10/25/2016. I can't state how great the customer service was. I dealt with Earl Nymeyer, who was not pushy or trying to get a sale. This person was very thorough and knew his products. He was willing to take the time to go over everything with me, and explain how each of the electronics work in the car. I went to this dealership and him about 3 times before I made a final decision on a 2016 Kia Optima. I had started my search of the summer of this year and did not made a final decision on a car until the week of 10/24/16. to 10/25/16 When I had the Kia optima on my final cut of list of cars that I was considering, my mom had made a call to this dealership and him to get a quote on how much the car would be a month. He had run the numbers and call us back and also e-mail me the information to me as well. Out of about 15-17 dealerships I went to I found this dealership and Earl to be the most outgoing, passionate about there jobs, and caring in which it did not seem to be fake by any means like other dealerships try to give you fake customer service when they are really just went to make a fast sale. Overall, anyone who is considering buying a new car you need to take a look at South-lake auto mall, these are great people and will go out of there way to make sure you are satisfied with your purchase. More

new car!!! Southlake Kia was excellent and easy buying experience. And Jason was great and super helpful. I would recommend every one to stop and see them. 5 sta Southlake Kia was excellent and easy buying experience. And Jason was great and super helpful. I would recommend every one to stop and see them. 5 stars!!!! More

Comfort in not only driving, but also buying a car Excellent service by Earl who made the car buying experience as easy as can be. That's not the experience I received at Highland Kia last December. I Excellent service by Earl who made the car buying experience as easy as can be. That's not the experience I received at Highland Kia last December. I highly recommend Southlake Kia when looking to buy a car. More

"Awesome car buying experience!!' Dixie, Internet Sales Manager, was very helpful, and easy to talk to. Earl, was my salesman, he was easy going and honest. I enjoyed the mid day, purc Dixie, Internet Sales Manager, was very helpful, and easy to talk to. Earl, was my salesman, he was easy going and honest. I enjoyed the mid day, purchasing my 2015 Kia Optima, with an outstanding staff. They were nice, friendly and had a sense of humor, that's how car buying is suppose to be.. More

Avoid Claude Abbot Kia makes a great vehicle and I'd recommend it over any of their direct competitors, but buy it somewhere else! The staff here is horrible, I took a s Kia makes a great vehicle and I'd recommend it over any of their direct competitors, but buy it somewhere else! The staff here is horrible, I took a survey after I purchased my Optima, answered all the questions honestly and got a voicemail full of threats from their "sales specialist" Claude Abbott. When I called him back to try to fix the problem he suggested I head back to the dealership to fight him. This happened awhile ago and he's still employed with Southlake. This just shows how poor the management is at this location. I love my Kia and I think you will too, but buy it from real professionals who will treat you right More

Awsome Dealership and Super Awesome salesman This is our 3rd Kia that we have purchased from Southlake Kia. Very professional staff, and Dakota was a joy to work with. The vehicle that I purchas This is our 3rd Kia that we have purchased from Southlake Kia. Very professional staff, and Dakota was a joy to work with. The vehicle that I purchased did not have all of the options that I wanted, so I had them added on. LOVE my new car!!!! I know we will continue to purchase our vehicles from this dealership. More

Best car buying experience I've had! I purchased a used 2015 Chevrolet Impala from this dealership. David Eriks was my salesman. He was great....just the right mix of sales and non sales I purchased a used 2015 Chevrolet Impala from this dealership. David Eriks was my salesman. He was great....just the right mix of sales and non sales conversation. This was a laid back experience! I would recommend this dealership to anyone! Thanks David E! Thanks John & thanks David S! More