
Southlake Kia
Merrillville, IN
Filter Reviews by Keyword
By Type
Showing 423 reviews
Love It!!! My mom and I where at this dealership on 10/25/2016. I can't state how great the customer service was. I dealt with Earl Nymeyer, who was not pushy o My mom and I where at this dealership on 10/25/2016. I can't state how great the customer service was. I dealt with Earl Nymeyer, who was not pushy or trying to get a sale. This person was very thorough and knew his products. He was willing to take the time to go over everything with me, and explain how each of the electronics work in the car. I went to this dealership and him about 3 times before I made a final decision on a 2016 Kia Optima. I had started my search of the summer of this year and did not made a final decision on a car until the week of 10/24/16. to 10/25/16 When I had the Kia optima on my final cut of list of cars that I was considering, my mom had made a call to this dealership and him to get a quote on how much the car would be a month. He had run the numbers and call us back and also e-mail me the information to me as well. Out of about 15-17 dealerships I went to I found this dealership and Earl to be the most outgoing, passionate about there jobs, and caring in which it did not seem to be fake by any means like other dealerships try to give you fake customer service when they are really just went to make a fast sale. Overall, anyone who is considering buying a new car you need to take a look at South-lake auto mall, these are great people and will go out of there way to make sure you are satisfied with your purchase. More
new car!!! Southlake Kia was excellent and easy buying experience. And Jason was great and super helpful. I would recommend every one to stop and see them. 5 sta Southlake Kia was excellent and easy buying experience. And Jason was great and super helpful. I would recommend every one to stop and see them. 5 stars!!!! More
Comfort in not only driving, but also buying a car Excellent service by Earl who made the car buying experience as easy as can be. That's not the experience I received at Highland Kia last December. I Excellent service by Earl who made the car buying experience as easy as can be. That's not the experience I received at Highland Kia last December. I highly recommend Southlake Kia when looking to buy a car. More
"Awesome car buying experience!!' Dixie, Internet Sales Manager, was very helpful, and easy to talk to. Earl, was my salesman, he was easy going and honest. I enjoyed the mid day, purc Dixie, Internet Sales Manager, was very helpful, and easy to talk to. Earl, was my salesman, he was easy going and honest. I enjoyed the mid day, purchasing my 2015 Kia Optima, with an outstanding staff. They were nice, friendly and had a sense of humor, that's how car buying is suppose to be.. More
Avoid Claude Abbot Kia makes a great vehicle and I'd recommend it over any of their direct competitors, but buy it somewhere else! The staff here is horrible, I took a s Kia makes a great vehicle and I'd recommend it over any of their direct competitors, but buy it somewhere else! The staff here is horrible, I took a survey after I purchased my Optima, answered all the questions honestly and got a voicemail full of threats from their "sales specialist" Claude Abbott. When I called him back to try to fix the problem he suggested I head back to the dealership to fight him. This happened awhile ago and he's still employed with Southlake. This just shows how poor the management is at this location. I love my Kia and I think you will too, but buy it from real professionals who will treat you right More
Awsome Dealership and Super Awesome salesman This is our 3rd Kia that we have purchased from Southlake Kia. Very professional staff, and Dakota was a joy to work with. The vehicle that I purchas This is our 3rd Kia that we have purchased from Southlake Kia. Very professional staff, and Dakota was a joy to work with. The vehicle that I purchased did not have all of the options that I wanted, so I had them added on. LOVE my new car!!!! I know we will continue to purchase our vehicles from this dealership. More
Best car buying experience I've had! I purchased a used 2015 Chevrolet Impala from this dealership. David Eriks was my salesman. He was great....just the right mix of sales and non sales I purchased a used 2015 Chevrolet Impala from this dealership. David Eriks was my salesman. He was great....just the right mix of sales and non sales conversation. This was a laid back experience! I would recommend this dealership to anyone! Thanks David E! Thanks John & thanks David S! More
great quik service my sales person David was proffesional and new his product . We came to numbera quickly and coiuldnt have been happier .best ever car purchase !!!! th my sales person David was proffesional and new his product . We came to numbera quickly and coiuldnt have been happier .best ever car purchase !!!! thanks More
My new care My salesman Earl was a great help in helping me find my new car and Jim in Financing worked wonders in getting me financed. Thank you. My salesman Earl was a great help in helping me find my new car and Jim in Financing worked wonders in getting me financed. Thank you. More
I really was very satisfied. I would recommend them. I was very pleased with everyone that we talked to. Are salesman Earl Nymeyer was very polite and helpful and all the steps it took to get us in are v I was very pleased with everyone that we talked to. Are salesman Earl Nymeyer was very polite and helpful and all the steps it took to get us in are vehicle. I would definitely would recommend Southlake Kia to all my friends in family. I am a proud owner of a 2010 Nissan Rogue. Looking forward to getting a new vehicle when time comes . I will definitely go to Southlake Kia for my new vehicle. More