
Southlake Kia
Merrillville, IN
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I was in & out with a brand new car I just love my new 2015 Kia Optima. My salesman Earl was the best. I'm very pleased & satisfied. I will recommend this dealership to my friends & fami I just love my new 2015 Kia Optima. My salesman Earl was the best. I'm very pleased & satisfied. I will recommend this dealership to my friends & family. More
Eric was awesome! All of the staff was super friendly! Eric explained everything about the cars performance and features as well as the warranty! He was able to use the All of the staff was super friendly! Eric explained everything about the cars performance and features as well as the warranty! He was able to use the information I told him to find me the perfect car and I couldn't be happier! He even explained everything about the company... Even their service department! Great company with great staff and excellent perks! Definitely will be back in a couple years to buy my next car! More
save your time shop elsewhere!!!! They had us sign a deal. Sign here we have a deal ghe paper says. Then after the cars being washed and we have keys. They tell us the messed up the nu They had us sign a deal. Sign here we have a deal ghe paper says. Then after the cars being washed and we have keys. They tell us the messed up the numbers and the payment would be three hundred more a month. Said sorry with a huge smile on there face and told us sorry it was human error and were not taking the loss. Needles to say we left with nothing after spending fours hours there and destroying my wifes heart. We had the keys we shook hands we signed the paper and then tbey messed up and they were cruel. Thry gave us a tour and showed us the owners toys and how great he is. Then when they messed up they said its corporate owned and wouldnt divulge a name. I found it however. Thank u so much michael kors, not only did u do shotty businesses u screwed over a veteran. Save ur time people this place is full of arrogant incompetent boys who are incapable of goi g through with a business agreemnet. And yes I will make an attempt and talk to ghe better business bureau More
Fantastic I had very specific needs. Many dealerships were unable to help me, but Southlake Kia was extremely flexible and did everything they could to help me I had very specific needs. Many dealerships were unable to help me, but Southlake Kia was extremely flexible and did everything they could to help me out. Eric Landsverk was the man I worked with most. He was patient with me, my 'picky-ness', and my inexperience. He answered all questions and made absolute sure I drove away feeling completely comfortable with my purchase. He also worked with my grandparents. They were crazy about him as well. (And, trust me, it is not easy to win them over). Fun addition: my grandparents set one of the model car alarms off by sliding their hands in the cracked window and unlocking the door. Seriously. And not a single employee in the dealership acted as though it was an issue. Even though we mostly worked with Eric, I can say the entire staff seems kind and helpful. More
Great experience will buy many more cars from Southlake Kia. Dakota and Tony were very easy to work with and made the experience easy and unnerving. will buy many more cars from Southlake Kia. Dakota and Tony were very easy to work with and made the experience easy and unnerving. More
Best Experience On October 25, we went to Southlake Kia to just look at cars. The salesman, Juan was great to work with! We had the best experience we have EVER had On October 25, we went to Southlake Kia to just look at cars. The salesman, Juan was great to work with! We had the best experience we have EVER had in buying a car! I would enthusiastically recommend Juan Rosendo and Southlake Kia to anyone looking to purchase a car! Also, the finance officer, who I believe is Joe was really organized and on top of things. Overall, the whole experience was the first time car buying wasn't painful! More
awesome experience David made us feel very comfortable he was very down to earth and helpful .We were very impressed so much so my daughter is going there today to look David made us feel very comfortable he was very down to earth and helpful .We were very impressed so much so my daughter is going there today to look at cars because we recommended him . Hope she is as happy as we are. Thanks David for putting us in our kia forte. More
Go Eric! During my test drive Eric did a great job at explaining the features of the car(s) I drove. He also took time to explain the Lifetime Warranty over th During my test drive Eric did a great job at explaining the features of the car(s) I drove. He also took time to explain the Lifetime Warranty over the phone, to my uncle, whom I consulted with before purchasing the car to make sure I was indeed getting a good deal! Random side note: I love my rubber floor mats! More
Great service. Mike is an awesome sales person, he made my car buying expierence alot of fun and got me a great car. My daughter just purchased a new 2015 Soul and s Mike is an awesome sales person, he made my car buying expierence alot of fun and got me a great car. My daughter just purchased a new 2015 Soul and she brought me here. I am so glad she did. More
Great Dealer Good services, friendly, help you get a car at the prices you can afford. Do there best to help you out and get you a car you want. Good services, friendly, help you get a car at the prices you can afford. Do there best to help you out and get you a car you want. More