87 Reviews of Southlake Kia - Service Center
Excellent Randy went above and beyond to service my Pathfinder. He made sure all discounts were applied and even recommended so extra work to be done. I was o Randy went above and beyond to service my Pathfinder. He made sure all discounts were applied and even recommended so extra work to be done. I was out of the shop in less time than was predicted. More
Review Jeff did an excellent job and this was my best experience in a long time. He went out of his way to help and was very good. Jeff did an excellent job and this was my best experience in a long time. He went out of his way to help and was very good. More
Great service writer I like that I can set up my appointments online at my convenience. This is my second experience with the service writer and he has been very helpful a I like that I can set up my appointments online at my convenience. This is my second experience with the service writer and he has been very helpful and knowledgeable. I feel like service is fair and convenient More
Service Excellent customer service from Jeff. Friendly cheerful with a great personality. A professional young man with a beautiful smile. Enjoy coming to kia Excellent customer service from Jeff. Friendly cheerful with a great personality. A professional young man with a beautiful smile. Enjoy coming to kia service department More
Great service Our Armada was leaking antifreeze. We had just had the system flushed and needed to bring it back in. The service department was able to schedule us Our Armada was leaking antifreeze. We had just had the system flushed and needed to bring it back in. The service department was able to schedule us for service the next day despite a full schedule. We dropped off the vehicle in the morning. They called us about an hour later. There was a hole in the radiator causing the leak and it needed to be replaced. They were very fair on the price to get the radiator replaced. The vehicle was done in the afternoon. We really appreciate the service that this location provides to their customers. More
Altima owner the staff is very friendly, they listen to your concerns and tell you what you need to do for your car but leaves it up to you to decide if you want t the staff is very friendly, they listen to your concerns and tell you what you need to do for your car but leaves it up to you to decide if you want to get the service or not. More
Service Experience I would like to humbly take the time to thank Randy and his service team for being knowledgeable and taking care of my 2015 Nissan Rogue since I made I would like to humbly take the time to thank Randy and his service team for being knowledgeable and taking care of my 2015 Nissan Rogue since I made the purchase in 2016. I am very comfortable in knowing that my vehicle is in good hands when I'm there fir my sevice appointments. Thank you Southlake Nissan and Randy for everything that you all do!!! Greerann L. Sims More
Great Didn't have a scheduled appointment but was out of there in a reasonable time. Less than expected. Keep up the great work Service Team. Didn't have a scheduled appointment but was out of there in a reasonable time. Less than expected. Keep up the great work Service Team. More
engine code my wife brought car in for service light and oil change she was treated very well by ryan ser. adv. thanks for the good work my wife brought car in for service light and oil change she was treated very well by ryan ser. adv. thanks for the good work More
Torn leather seat Everyone in service from Randy on down was wonderful! I had a tear in my leather seat and it was repaired so well you cannot even tell it was ripped. Everyone in service from Randy on down was wonderful! I had a tear in my leather seat and it was repaired so well you cannot even tell it was ripped. The service department provided me with a car during this time, which was wonderful. I was informed daily about the progress on my car. When I came to get my vehicle it was washed, clean inside just like I brought it in and my rims were also cleaned. I cannot say enough about the detail this whole team provided me! More