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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,789 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,789 reviews

January 31, 2024

The service shop is very persistent to get it done correctly. One of the service representatives Nathan Holiday was very helpful helped me understand the whole process. Someone that all service reps s More

by gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Nathan Holliday
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Jan 31, 2024 -

Southlake Nissan responded

Hi Gavin, Thank you for sharing your experience! We're pleased to hear that our service department is persistent in ensuring the job is done correctly. Nathan is a valuable member of our team, and we're delighted to know that he was very helpful in guiding you through the process. We appreciate your feedback, and if you ever have more questions or need assistance in the future, feel free to reach out. Safe travels!

January 30, 2024

Micheal was thanks for the multiple vehicles purchased over the years finally got our Kia Sedona :) thanks Southlake and Mike More

by Wisper46310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Arizmendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Chris Morrison, Sam Litwiak
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Jan 30, 2024 -

Southlake Nissan responded

Hi, thank you for the positive review. Congratulations on your new Kia Sedona! We're grateful for your continued trust and loyalty with multiple vehicle purchases over the years. Thank you for choosing Southlake and Mike. If you ever need further assistance or have questions, feel free to reach out. Wishing you many memorable journeys in your Sedona!

January 30, 2024

Nick is the very best! Even went on a test drive with me after repairs to ensure I was comfortable with my vehicle. Thanks again! More

by pjamme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Southlake Nissan responded

Hi pjamme1, We're thrilled to hear that Nick went above and beyond, even joining you on a test drive after repairs. It's great to know you had a positive experience. If you ever have more questions or need assistance in the future, feel free to reach out. Thanks for choosing Southlake Nissan!

January 29, 2024

Great . They got us the car we wanted .. Michael Ray. Is amazing!!!!! Definitely come back . More

by jessdolce85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Broughton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Pineda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Volikas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Arizmendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Love, Micah Pruett
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Jan 29, 2024 -

Southlake Nissan responded

Hi, Thank you for your positive feedback! We're delighted to hear that Michael was amazing and helped you get the car you wanted. We appreciate your recommendation and look forward to welcoming you back in the future. If you ever need assistance or have any questions, feel free to reach out. Safe travels in your new car!

January 29, 2024

Dixie was very helpful. She gave me hope when everyone turned me down. I will never forget what you've done for me Dixie. If you want the best ask for Dixie. More

by elishaarmstead1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Arizmendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Randy Kawanna, Micah Pruett, Nathan Holliday
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Jan 29, 2024 -

Southlake Nissan responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Dixie could assist you and provide hope when you needed it most. We appreciate your kind words, and we'll be sure to pass along your gratitude to Dixie. If you ever have further needs or questions, don't hesitate to reach out. We're here for you, and we look forward to serving you again in the future!

January 29, 2024

Nick is the best there is! Treats you with priority always! Highly recommend him for all your vehicle repair needs! More

by rangelroxie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Southlake Nissan responded

Thank you for taking the time to share your positive experience with Nick! We're thrilled to hear that he treated you with priority and exceeded your expectations for vehicle repair needs. Your recommendation means a lot, and we'll make sure to pass along your kind words to Nick. If you ever need further assistance or have questions, feel free to reach out. We appreciate your trust and look forward to serving you again in the future!

January 28, 2024

Every time we come in The service department it’s quick and easy they’re always great ! Nate was fast and very reliable ! More

by kiaraellis18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Nathan Holliday
Report | Print
Jan 29, 2024 -

Southlake Nissan responded

Hi, thank you for your positive feedback! It's fantastic to hear that your experiences in our service department have consistently been quick and easy. We're pleased to know that Nate provided fast and reliable service. Thank you for choosing Southlake Nissan, and if you ever have more service needs or questions, feel free to reach out. Have a great day!

January 26, 2024

Nick was great! Very professional, knowledgeable and ready to help. He took care of everything I needed with ease. Look forward to coming again! More

by matteorivas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Nathan Holliday
Report | Print
Jan 26, 2024 -

Southlake Nissan responded

Hi, Thank you for your positive feedback! We're thrilled to hear that Nick provided you with professional and knowledgeable service. We appreciate your business and look forward to serving you again. If you have any further needs or questions, feel free to reach out.

January 26, 2024

Everyone at Southlake Nissan is so helpful. Nathan in service is very friendly and knowledgeable. More

by tricia.wiening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Holliday
Report | Print
Jan 26, 2024 -

Southlake Nissan responded

Hi Tricia.wiening, Thank you for taking the time to share your experience! We're delighted to hear that everyone at Southlake Nissan, especially Nathan in service, was helpful, friendly, and knowledgeable. We appreciate your kind words and look forward to assisting you in the future.

January 25, 2024

The service department is so awesome! Always so helpful, efficient, and informative throughout the whole process! Grateful to have such a great service department to go through! More

by marguadalupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Jan 25, 2024 -

Southlake Nissan responded

Hi marguadalupe, Thank you for your kind words! We're delighted to hear that you had an awesome experience with our service department. We strive to be helpful, efficient, and informative, and we're grateful for the opportunity to serve you. If you ever have questions or concerns, feel free to reach out. We appreciate your feedback and look forward to assisting you again in the future!

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