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Southlake Nissan - Service Center

Merrillville, IN

4.7
1,033 Reviews
Call Service Center (219) 947-1600

1,033 Reviews of Southlake Nissan - Service Center

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April 08, 2024

I have been very pleased with the service at the Nissan dealership from the moment that I purchased my car until now. Always a satisfying experience at this dealership. Continue to keep up the good work. More

by Linda.spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We're delighted to hear that you've had a satisfying experience at our Nissan dealership from the moment of purchase until now. We appreciate your kind words and are committed to maintaining the high standard of service that you've come to expect. If you ever need anything else, please don't hesitate to reach out.

Helpful
April 06, 2024

Randy and the rest of the crew, Brian, and the others whose names I can’t remember, are always great and provide excellent service. More

by ageethad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names
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Apr 16, 2024 -

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear you had a great experience with our service department. Have a great day!

Helpful
April 04, 2024

Good fast service. I was completely kept in the know as the repairs were done. More

by robertdnunn220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Southlake Nissan responded

Hi Robert, thank you for the positive review. We are happy to hear about your great experience with our service department! If you need anything in the future, please don't hesitate to reach out. Have a great day!

Helpful
March 29, 2024

These people know their stuff and do it efficient and well with professionalism and a smile More

by cjm20q6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Southlake Nissan responded

Hi, thank you for the positive feedback! We are happy to hear you had a great experience with our service staff! If you ever need anything in the future. Please don't hesitate to reach out! Have a great day!

Helpful
March 24, 2024

Always a joy to go there everyone is always so friendly and professional never have anything to say bad More

by mgsuits
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
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Mar 26, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We strive to provide a friendly and professional experience for all our customers. We appreciate your kind words and look forward to serving you again in the future.

Helpful
March 15, 2024

I like the dealership every one is nice and very kind and helpful do what they can to help you. More

by frimogene6
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
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Mar 20, 2024 -

Southlake Nissan responded

Thank you for your positive feedback! We're glad to hear that you had a pleasant experience at the dealership and that our team was able to assist you. If you have any further comments or need any assistance in the future, please don't hesitate to let us know. Have a great day!

Helpful
March 14, 2024

Always a pleasure to work with Randy. Very respectful individual!! No issues to report, only had maintenance work done. It was done in a timely manner. More

by foreveryoung5846
Recommend Dealer
Yes
Employees Worked With
Yes
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Mar 20, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear that Randy provided you with excellent service and that your maintenance work was completed in a timely manner. We look forward to serving you again in the future! Have a great day!

Helpful
March 11, 2024

Had a service done. Was fast spot on, up front Super nice, clean shop and waiting area More

by wrench
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Holliday
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Mar 20, 2024 -

Southlake Nissan responded

Thank you for sharing your feedback! We're delighted to hear that you had a positive experience with our service. We aim to provide fast and efficient service while maintaining a clean and comfortable environment for our customers. We appreciate your kind words and look forward to assisting you again in the future! Have a great day!

Helpful
March 07, 2024

It was great and Nate was great and helpful Nate did his best to help me. And I appreciate his help More

by Tonia Hayes
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Barrett
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Mar 08, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're pleased to hear that you had a great experience and that Nate provided you with helpful service. Customer satisfaction is our top priority, and we're glad to know that Nate went above and beyond to assist you. We appreciate your kind words and your business. If you have any further needs or questions, feel free to reach out. Have a great day.

Helpful
March 06, 2024

Nick provided excellent service! He was thorough in his explanations, and was very friendly and professional. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that Nick provided you with excellent service. Thorough explanations, friendliness, and professionalism are key values we strive to uphold. Thank you and have a great day.

Helpful
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