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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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November 26, 2021

Great service, vehicle ready when promised and all work was done satisfactorily. Service people very professional. More

by RANDY53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
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Nov 28, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Randy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
November 24, 2021

although the wait for appointment was somewhat stressful ... bang up job considering storm & 1 shop out of commission...merci beaucoup gals & guys...!! More

by Tomcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audie - Service - !!!
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Nov 28, 2021 -

Southland Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Southland Dodge Chrysler Jeep Ram!

Helpful
November 24, 2021

Was told the oil change would take 1-1/2 to 2 hours. Ended up taking 4-1/2. Had chocolate donut left on drivers side headlight. More

by Rykateja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
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Dec 08, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
November 19, 2021

Excellent service, all staff professional and friendly. I would recommend to family and friends!! Thanks More

by KESCHETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
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Nov 21, 2021 -

Southland Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon!

Helpful
November 19, 2021

had to order parts 3 times before I was able to get my jeep fixed. Over 2 months of trying to get my parts to fix my vehicle. I work in inventory control and I can promise you that someone completely drop More

by cliffwaters88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Artie
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Dec 07, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Helpful
November 16, 2021

I purchased this truck 14 months ago. It has been back to the dealership for service only 36 k miles and very happy with truck and service More

by BPURVIS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
November 07, 2021

Great experience, service department is excellent. Will continue to do business with the Southland Team! More

by ERIC.MARCHAND72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 08, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business, Eric, and hope to see you again soon!

Helpful
November 03, 2021

I went in for a new battery. They took car in right away and was it was ready in a short period of time. Great experience! More

by tookiebruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 03, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Southland Dodge Chrysler Jeep Ram.

Helpful
November 02, 2021

Excellent service with the purchase of our new 2021 Jeep Grand Cherokee 80th Edition <3 More

by CBKITTY64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 02, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram. Congratulations on your new 2021 Jeep Grand Cherokee!

Helpful
November 02, 2021

the service is always great at Southland Dodge. Dealing with Dean and Roxanne is a pleasure. More

by chebert1169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean and Roxanne are wonderful to deal with, Brad Domangue
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Nov 02, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that Dean and Roxanne had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Southland Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else.

Helpful
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