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Kia of North Austin

Austin, TX

4.8
2,158 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,158 reviews

July 10, 2025

Excellent service. Oil changes cheaper after 1:30. Don’t like these “quick” surveys. Especially when sent to antisocial media. More

by verdantsunrisellc
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor and mechanics
Jul 10, 2025 -

Kia of North Austin responded

We are pleased that you are happy with our service and offers! Thank you for your business and review of Kia of North Austin.

July 09, 2025

Carlos, Deja, and the guys at the service department at Kia of North Austin are the greatest! More

by CLARKRYANPATTERSON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Deja
Jul 10, 2025 -

Kia of North Austin responded

Thank you for the awesome review! We're thrilled to hear that Carlos, Deja, and the rest of the service team took great care of you. We truly appreciate your kind words and look forward to seeing you again at Kia of North Austin!

July 04, 2025

Outstanding employees always friendly and courteous. Worth the extra time to drive to your dealership More

by lhampson75
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Jul 07, 2025 -

Kia of North Austin responded

It means a lot to hear this great feedback! Thank you for choosing Kia of North Austin and for sharing your support online. Have a wonderful day!

July 03, 2025

Visited for recall service and oil change. Process was straightforward, staff handled both services adequately. Standard dealership experience More

by Ranadeep
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis Chinchilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vardasha wells
Jul 03, 2025 -

Kia of North Austin responded

Ranadeep, thank you for your confidence in our team! While it is standard for us to deliver straightforward, efficient service, we appreciate your business and hope to welcome you back to Kia of North Austin in the future.

July 01, 2025

The entire dealership is amazing from the service center to the sales teams. Everyone carries themselves very professionally at all times. The dealership is always clean.. You’re greeted by name. Any rep More

by Mrs. Margo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Kia of North Austin responded

Mrs. Margo, we're delighted to hear about your positive experience with our team at Kia of North Austin! It's wonderful that Dam and Hannah made such a great impression. Thank you for the kind words and support!

July 01, 2025

Amazing experience. Joe the manager was attentive and helped me every step of the way. Go see him!! More

by Elizabailey11
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joe Constancio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Kia of North Austin responded

Thank you for the great feedback! We're thrilled to hear Joe provided such attentive support throughout your visit. We'll be sure to pass along your kind words to him!

July 01, 2025

Absolutely the friendliest, always makes sure I'm getting the best service for what I'm able to afford and reminding me to make sure of what can be done at a later time so my car runs smoothly and without an More

by GG
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Jul 01, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Kia of North Austin has been providing friendly and attentive service. We look forward to continuing to keep your car running smoothly!

June 28, 2025

I was lied to by Kia of North Austin. I called ahead and was told they’d appraise my car as long as it ran. I show up, and Joe Constancio who claims to be the store manager tells me to “g More

by Polilrich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Constancio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Kia of North Austin responded

Thank you for sharing your concerns and bringing this to my attention. I'm very sorry to hear about your recent experience. This is not how we want anyone to feel after visiting our dealership. We take feedback like this seriously and would appreciate the opportunity to look into the situation further and make things right. Please feel free to reach out to me directly at behnamshahvandi@lithia.com so we can discuss this in more detail. Sincerely, Behnam Shahvandi General Sales Manager

June 24, 2025

Had my vehicle serviced here and received great service and advise. Co-ordination of advisor and me was the highlight. More

by Girish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vardisha
Jun 25, 2025 -

Kia of North Austin responded

Girish, we're delighted to hear that the service and coordination with your advisor at Kia of North Austin made a positive impression. Thank you for choosing us!

June 21, 2025

Kia of North Austin continues to exceed my expectations of what a car dealership can be. Courtesy, professionalism and attention to detail at a level I have not experienced at any other in my seventy two y More

by Biguntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department staff
Jun 23, 2025 -

Kia of North Austin responded

Thank you for sharing your wonderful experience with Kia of North Austin! We're delighted to hear that our team's courtesy, professionalism, and attention to detail have made such a positive impression. We look forward to serving you again in the future!

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