Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,158 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,158 reviews
July 10, 2025
Excellent service. Oil changes cheaper after 1:30. Don’t like these “quick” surveys. Especially when sent to antisocial media. Oil changes cheaper after 1:30. Don’t like these “quick” surveys. Especially when sent to antisocial media. More
by verdantsunrisellc
Employees Worked With
Service advisor and mechanics
July 03, 2025
Visited for recall service and oil change. Process was straightforward, staff handled both services adequately. Standard dealership experience Process was straightforward, staff handled both services adequately. Standard dealership experience More
by Ranadeep
July 01, 2025
The entire dealership is amazing from the service center to the sales teams. Everyone carries themselves very professionally at all times. The dealership is always clean.. You’re greeted by name. Any rep to the sales teams. Everyone carries themselves very professionally at all times. The dealership is always clean.. You’re greeted by name. Any repairs are discussed with estimates pricing. Customer service is at the highest level. Dam, service rep and Hannah, sales are phenomenal .🙌🏽🙌🏽 to them. More
by Mrs. Margo
Employees Worked With
July 01, 2025
Amazing experience. Joe the manager was attentive and helped me every step of the way. Go see him!! Joe the manager was attentive and helped me every step of the way. Go see him!! More
by Elizabailey11
Employees Worked With
July 01, 2025
Absolutely the friendliest, always makes sure I'm getting the best service for what I'm able to afford and reminding me to make sure of what can be done at a later time so my car runs smoothly and without an the best service for what I'm able to afford and reminding me to make sure of what can be done at a later time so my car runs smoothly and without any problems. More
by GG
Employees Worked With
Carlos Areizaga
June 28, 2025
I was lied to by Kia of North Austin. I called ahead and was told they’d appraise my car as long as it ran. I show up, and Joe Constancio who claims to be the store manager tells me to “g I called ahead and was told they’d appraise my car as long as it ran. I show up, and Joe Constancio who claims to be the store manager tells me to “get out of here” with zero explanation. Completely disrespectful. If this is how Joe treats people who come in honestly, I’d never trust him or this dealership with my money. Do better. More
by Polilrich1
Employees Worked With
June 21, 2025
Kia of North Austin continues to exceed my expectations of what a car dealership can be. Courtesy, professionalism and attention to detail at a level I have not experienced at any other in my seventy two y of what a car dealership can be. Courtesy, professionalism and attention to detail at a level I have not experienced at any other in my seventy two years. Simply the best service! More
by Biguntx
Employees Worked With
Service department staff
