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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
631 Reviews
Call Service Center (682) 305-7203

631 Reviews of Southwest Kia: Dallas - Service Center

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February 24, 2022

Great personable service with an engaging atmosphere that encourage dialog and promote a goal of excellence in customer service. More

by Kgovan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Allen
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Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the kind words! We appreciate your feedback and hope to see you again soon at Southwest Kia!

February 24, 2022

Excellent customer service! Very satisfied with their communication, the repairs on my vehicle, and car wash. Highly recommend. I will definitely use them going forward for any More

by canvass_offside_0d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
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Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for trusting the team at Southwest Kia with your automotive needs~ We look forward to serving you again soon!

February 24, 2022

George was great. Smooth and professional at the same time. God bless him. He deserves a raise More

by BANCROFT82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
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Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the kind words! Hope to see you again soon!

February 23, 2022

Given okay service. Salesmen can be a little pushy especially over the phone. Keep questioning if I want to trade in my current vehicle. Will trade but only for another More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks for the feedback, Anthony. We hope you'll give us another chance to earn the two additional stars!

February 22, 2022

Awesome experience with Alex. He greeted me with a smile and sent me away smiling. More

by CAVITTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Feb 23, 2022 -

Southwest Kia - Dallas responded

We're glad your service visit was awesome thanks to 5-star service from Alex. It is always a joy to hear from our happy customers. We look forward to working with you again!

February 21, 2022

The only reason I gave it a three star was because the service guy was nice! More

by karenjhicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know their names
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Feb 28, 2022 -

Southwest Kia - Dallas responded

Hello Karen, our team at Southwest Kia strives to deliver top-level service to all our clients. Please contact me at your earliest convenience, larryjohnson@lithia.com I would like to personally discuss your concerns about your recent experience with our team and what we can do in the future to earn those additional stars. Thank you, and I am looking forward to hearing from you soon. Larry Johnson Fixed Operations Manager

February 21, 2022

Good fast nice incredible awesome Kia Dallas Jake What I learned in driving school is... More

by Allen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the five stars and recommendation!

February 21, 2022

I truly enjoyed my whole experience with this dealership. Noel with the service department met every need from check in to checkout! More

by Toyiwash37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
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Feb 28, 2022 -

Southwest Kia - Dallas responded

We're delighted you enjoyed your visit to Southwest Kia. We hope to see you again soon!

February 20, 2022

The service tech was very nice and kept me informed about my car service and what may need to be done the next service More

by Stanford.cbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
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Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks so much for trusting the team at Southwest Kia with your automotive needs. We look forward to seeing you again soon!

February 20, 2022

It was very clean and they were on time. They explain everything they did and also they were all very kind. More

by Fender7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Garamillo
Report | Print
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the kind words! We appreciate your feedback and hope to see you again soon at Southwest Kia!

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