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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
631 Reviews

631 Reviews of Southwest Kia: Dallas - Service Center

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February 12, 2022

KIA SOUTHWEST, DUNCANVILLE HAS THE MOST FRIENDLY CUSTOMER SERVICE IN ALL DEPARTMENTS. THEY'RE PROMPT TO HELP YOU, AND MAKE SURE YOUR SATISFIED! ALWAYS GREET YOU WITH A SMILE, AND VERY RESPECTFUL! IN MY LIFET More

by maryjanedlabaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica, Hispanic service guy, and Mustafa sales rep always ready to help
Feb 25, 2022 -

Southwest Kia - Dallas responded

Hi Mary, thanks so much for choosing Southwest Kia for your vehicle needs. We appreciate your kind words and look forward to continuing to serve you!

February 12, 2022

Very professional, updated me frequently to the status of my vehicle.Service area very comfortable. More

by v.rucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the five stars! We appreciate your feedback and look forward to serving you again soon at Southwest Kia!

February 11, 2022

Very friendly and helpful, I would highly recommend southwest kia ,very knowledgeable and courteous, they always take care of the customers More

by KLCRETIRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks for trusting the team at Southwest Kia with your automotive needs. We're delighted Josh & Daniel were able to provide you with an excellent experience during your last visit. Hope to see you again soon!

February 11, 2022

Very please with service,will be taking my car again and share with someone else More

by Lisa lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake keller
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the five stars and recommendation! Hope to see you again soon at Southwest Kia!

February 11, 2022

Awesome people that work there and they gave me a 100% quality I will be back More

by Sseamanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarwesh Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Lewis, Darius Hart, Denver England, Gabriel Garamillo, Jennifer Jones, Noah Blumenthal, Stan Bowie, Daniel Stimson, Josh Lozier
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks for the five stars and recognizing the team at Southwest Kia!

February 09, 2022

I have used this dealership for 5 years and two kia cars. They are always courteous and informative. I recommend them to every one with a kia. More

by BRYAN_P_BOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks for your continued patronage, Bryan! The entire team at Southwest Kia was delighted to hear your kind words. We look forward to seeing you again soon!

February 08, 2022

Service was satisfying and the wait was not long. Someone even came around to check on those waiting for their cars. More

by giorgitti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the kind words! We appreciate your feedback and hope to see you again soon at Southwest Kia!

February 07, 2022

My invoice stated I got a report on the health of the car. I was not given one even though they said on the service receipt they did. I would have liked to receive the health report 2. No one could answe More

by ELGRIE.HURDIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alexander Allen
Feb 25, 2022 -

Southwest Kia - Dallas responded

Hello, we aim to provide a five-star experience for every client. Feel free to reach out to me at your conveniences so I can learn more about your experience. We look forward to earning those two additional stars. Larry Johnson Service Manager larryjohnson@lithia.com

February 05, 2022

Awesome customer service Manger team are great George Awesome customer service Manger team are great George the Sercives advisor manger over the service Is awesome More

by MONIEELUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the kind words! We appreciate your feedback and hope to see you again soon at Southwest Kia!

February 02, 2022

Good customer service.I went in for service without appointment and the attention was good car was service and I left on time More

by Oumekwe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Feb 23, 2022 -

Southwest Kia - Dallas responded

It is our pleasure to provide 5-star service and we thank you for the recognition of our efforts!

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