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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
641 Reviews

641 Reviews of Southwest Kia: Dallas - Service Center

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November 21, 2021

They resolved my service needs on a very busy day,prior to a major holiday travel need and made sure my vehicle was road worthy for the trip. More

by miminbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Spatharos
Nov 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks so much for the recommendation. The safety of our clients is the top priority for every team member here at Kia of North Austin. Safe Travels!

November 21, 2021

Everything was great it wasn’t a long wait that’s what I like about the service More

by Neondramathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks so much for the kind words! The team at Kia of North Austin was thrilled to hear them. We look forward to seeing you again soon!

November 19, 2021

Jake is great! Very knowledgeable and keeps you up to date on what’s going on with your vehicle! More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks so much for the positive feedback! Jake & the rest of the team at Southwest Kia look forward to seeing you again soon!

November 19, 2021

Really enjoyed the professional work habits. Great job guys.I continue my relationship with Southwest Kia. More

by SREVOL36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 22, 2021 -

Southwest Kia - Dallas responded

Thanks so much for choosing Southwest Kia. Our team was elated to hear your kind words, and we look forward to seeing you again soon!

November 17, 2021

Good service, fast and efficient, simple instructions of what was going on. Everything done correctly More

by AANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 23, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for the positive feedback! We look forward to serving you again soon at Southwest Kia.

November 16, 2021

Kia of Dallas helps make the process easy for you. Although there is a bit of waiting time for service and a follow up on time frame was made, the service team still earns max stars for the service pr More

by JBirdK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarwesh Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for the kind words! Our team at Southwest Kia is thrilled to hear them. Hope to see you again soon!

November 16, 2021

Awesome fast service excellent professional staff also it’s awesome when staff knows your name. To me that means everything, Thank you guys at Southwest KIA More

by DJMAGIC125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 22, 2021 -

Southwest Kia - Dallas responded

Thanks so much for choosing Southwest Kia. Our team was thrilled to hear your kind words and recommendation. Hope to see you again soon!

Nov 22, 2021 -

DJMAGIC125 responded

Thanks again. Everything I said was true, appreciate you guys

November 16, 2021

My experience at Kia this visit was great!! The guy who helped me was very courteous and attentive to my concerns. On the service, I guess that the service techs are doing an excellent job because I never More

by WILLIAMS.BRIDGET1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks so much for taking the time to provide our team at Southwest Kia with such valuable feedback. Our team was thrilled to hear your kind words.

November 15, 2021

Southwest Keya employees are very professional and Southwest Keya employees are very professional and consistent with how they handle their customer service. More

by Tammi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello Tammi, thanks for the kind words! Our team at Southwest Kia aims to provide every customer with a five-star experience at every visit Thanks for choosing us for your automotive needs. We look forward to seeing you again soon!

November 15, 2021

The service was okay but they didn't complete the whole the whole inspection my front end was not inspected I hear clicking noises when I'm turning other than that the service was great More

by Judie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devyn Skaggs, Daniel Stimson, Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hi Judie, thanks for taking the time to leave us a review. Please contact me directly at your earliest convenience so we can discuss the noise you're hearing and get that fixed. Looking forward to hearing from you soon! Larry Johnson Service Manager larryjohnson@lithia.com

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