55 Reviews
Write a Review55 Reviews of Sarwesh Karki
February 20, 2024
Southwest Kia Dallas has made my experience the best that I have ever had. They have been absolutely great from start to finish. The service manager Larry and the entire crew get 5 ⭐️. Thank you Kia Dallas f I have ever had. They have been absolutely great from start to finish. The service manager Larry and the entire crew get 5 ⭐️. Thank you Kia Dallas for making things so easy when they seem so hard. More
Other Employees Tagged: Scott Clark, William Nevels, Marc Sutton, Daniel Stimson, Josh Lozier, Amer Husseini, Rudy Samboruk
September 12, 2023
Worst experience ever after buying car. I got a tear in the drivers side seat behind shoulder and car was only about 5 months old. I was accused of tearing the seat myself and noone wo I got a tear in the drivers side seat behind shoulder and car was only about 5 months old. I was accused of tearing the seat myself and noone would honor any warranty or repair of the seat. Customer service was the worst I've ever experienced. I will never buy a Kia again and will never recommend one to my friends. It took over 4-5 months to receive a final answer of NO to any repairs. We hadn't purchased a new car in over 10 years, so this was extremely upsetting. More
Other Employees Tagged: Josh Lozier , corporate office - multiple people who gave no help
August 17, 2023
Karki lied-no adapter he promised/been 2 years/multiple requests/emails, calls and personal visit -told us he would get it since 2022 kia soul has no xm so we could get sirius channels -Shameful deceitful requests/emails, calls and personal visit -told us he would get it since 2022 kia soul has no xm so we could get sirius channels -Shameful deceitful -KNEW how important it was to us since no cd player of course -Shelley and Morris Oliver moso420@yahoo.com More
July 17, 2023
What a great sales person “karkey” is and he ability to answer any and all question shows his level of customer service goes way past just making a sale. Sales managers are truly caring and listen when yo answer any and all question shows his level of customer service goes way past just making a sale. Sales managers are truly caring and listen when you talk . Manager Scott is very kind and truly genuine when it comes to premier customer service that he provides. We happen to run across a young man Pete who is a mechanic at Kia. Even thou not his job was able to answer our service questions and ensure we were buying a reliable forte for our daughter. Thanks to the General Manager of Kia Dallas that had created a culture of customer service that is often overlooked by other dealerships . We will be back !!!! More
Other Employees Tagged: Salvador Mercado, Fernando Silva, Scott Clark, William Nevels, Amer Husseini, Rudy Samboruk , Pete in the shop
July 03, 2023
This dealer ship LIES to potential customers about their credit status! Constantly switches the sales persons without reason or cause! Ruins individuals credit scores then denies them service! Refuses to le credit status! Constantly switches the sales persons without reason or cause! Ruins individuals credit scores then denies them service! Refuses to let us speak to their manager/managers! More
Other Employees Tagged: William Nevels, Cecil Cain, Addiel Meraz, Darius Hart, Denver England, Jonathan Smith , Noah Blumenthal, Amer Husseini, Rudy Samboruk , Mustafa, Precilla and Tanner
April 23, 2023
Wow! I have been working with southwest Kia Dallas for 7 plus years. I love this team that was very personal and caring and worked so quickly after learn I have been working with southwest Kia Dallas for 7 plus years. I love this team that was very personal and caring and worked so quickly after learning my situation. As a senior I recommend this outstanding team. Ash, Karki, and last but not the least Johnathan, my experience with these three has been top notch. I pray that God will rain special blessings upon each of them. All I can say is they are the best. I highly recommend this team. More
Other Employees Tagged: Jonathan Smith , ASH - Finance
January 15, 2023
My Sales man Karki was awesome. He was very polite knowledgeable and very diligent. Got us the deal we wanted without wasting out time. Definitely recommend Southwest Kia and ask fo He was very polite knowledgeable and very diligent. Got us the deal we wanted without wasting out time. Definitely recommend Southwest Kia and ask for Karki More
Other Employees Tagged: Ash Chowdhury
November 29, 2022
The dealership is nicely kept, the people there are very perfessional and polite. If you want a vehicle, they will find away to get it don't! perfessional and polite. If you want a vehicle, they will find away to get it don't! More
Other Employees Tagged: Addiel Meraz, Danielle Lewis, Darius Hart, Denver England, Gabriel Garamillo, Gordon Penelton, Jonathan Smith , Noah Blumenthal, Stan Bowie , Ghristian Alexander