Sarwesh Karki
Sarwesh Karki at Southwest Kia - Dallas
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Sarwesh Karki

Product Specialist

Southwest Kia - Dallas

39650 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.3
55 Reviews
4.3

55 Reviews

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55 Reviews of Sarwesh Karki

February 20, 2024

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Employee Rating

Southwest Kia Dallas has made my experience the best that I have ever had. They have been absolutely great from start to finish. The service manager Larry and the entire crew get 5 ⭐️. Thank you Kia Dallas f More

by rayshonderchristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Southwest Kia - Dallas responded

We love hearing that you received top-notch experience. Thanks for your kind words! We will be sure to pass on the praise. Safe travels.

January 14, 2024

Dealership Rating
Employee Rating

You will leave with a car salesman who help me is a really good person More

by diontanner21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Southwest Kia - Dallas responded

We are glad to hear that you had a good sales experience at Southwest Kia. Our team hopes to see you again later down the road. Until then travel safely!

September 12, 2023

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Employee Rating

Worst experience ever after buying car. I got a tear in the drivers side seat behind shoulder and car was only about 5 months old. I was accused of tearing the seat myself and noone wo More

by rjbyrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josh Lozier , corporate office - multiple people who gave no help

Sep 14, 2023

Southwest Kia - Dallas responded

Hello, Thank you for bringing this to my attention. I hear your frustration and it is regrettable to hear about your experience. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Kevin Baker 469-772-7303 kevinbaker@lithia.com

Sep 17, 2023

rjbyrom responded

The tear was actually on passenger side, I typed it incorrectly.

August 17, 2023

Dealership Rating
Employee Rating

Karki lied-no adapter he promised/been 2 years/multiple requests/emails, calls and personal visit -told us he would get it since 2022 kia soul has no xm so we could get sirius channels -Shameful deceitful More

by moso420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 18, 2023

Southwest Kia - Dallas responded

Hello, Thank you for bringing this to my attention. Our goal is to provide our customers with an efficient and honest experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Kevin Baker 469-772-7303 kevinbaker@lithia.com

Aug 18, 2023

moso420 responded

Left message at 6:27 pm on 08/18/2023. We shall see how this is handled. Also, want to add as I did on the message that in case Karki Sarwesh states he did not tell us any of these things. I KEPT all the emails between us and still have them. Of course the personal visits would have to be pulled up on Security camera and the phones calls could be traced by AT and T. - Shelley and Morris Oliver. p.s. ALL We want is our adapter and by the way a pink pair of sunglasses turned up missing on our visit on 08/12/2023 but when we drove all the way back to dealership and called as well NO ONE knew anything about them either. They were on Croyx's desk

July 17, 2023

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Employee Rating

What a great sales person “karkey” is and he ability to answer any and all question shows his level of customer service goes way past just making a sale. Sales managers are truly caring and listen when yo More

by Greatday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2023

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We look forward to seeing you again here at Southwest Kia.

July 03, 2023

Dealership Rating
Employee Rating

This dealer ship LIES to potential customers about their credit status! Constantly switches the sales persons without reason or cause! Ruins individuals credit scores then denies them service! Refuses to le More

by al.0104300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 05, 2023

Southwest Kia - Dallas responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a trusted experience. I apologize for any inconvenience this visit has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Kevin Baker 469-772-7303 kevinbaker@lithia.com

April 23, 2023

Dealership Rating
Employee Rating

Wow! I have been working with southwest Kia Dallas for 7 plus years. I love this team that was very personal and caring and worked so quickly after learn More

by BLCraine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Smith , ASH - Finance

Apr 26, 2023

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are always happy to see you here at Southwest Kia. We hope to continue working with you down the road.

March 01, 2023

Dealership Rating
Employee Rating

Awesome Salesman and Finance Representative was knowledgeable and explained the purchasing of vehicle step by step. More

by ppenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Sullivan

Mar 02, 2023

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are glad your time with us was an awesome experience! We hope to see you again here at Southwest Kia!

January 15, 2023

Dealership Rating
Employee Rating

My Sales man Karki was awesome. He was very polite knowledgeable and very diligent. Got us the deal we wanted without wasting out time. Definitely recommend Southwest Kia and ask fo More

by Spl1nter1107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ash Chowdhury

Jan 17, 2023

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are glad your time with us was a polite experience! We hope to see you again here at Southwest Kia!

November 29, 2022

Dealership Rating
Employee Rating

The dealership is nicely kept, the people there are very perfessional and polite. If you want a vehicle, they will find away to get it don't! More

by Onecooldude64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2022

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We hope to work with you again here at Southwest Kia!

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