Southwest Kia: Dallas - Service Center

The service was excellent the staff was very careing the employee in parts department was very helpful to me Took the time to answer all my concerns employee in parts department was very helpful to me Took the time to answer all my concerns More

This is one of the Worst dealership I have ever seen car was taken in far a recall and they did not fix it instead they chose to find other things wrong with my car that they wanted to charge me far. Also t was taken in far a recall and they did not fix it instead they chose to find other things wrong with my car that they wanted to charge me far. Also they wanted to charge me for the recall after keeping my vehicle for several hours. After several attempts to call them no one from the service dept return my cal instead I got someone from sales who tried to sale me a car. I told him are you F### kidding me. Ppl Be Aware!!!!! More

Great customer service, caring, they make you feel like family. Awesome, friendly, reliable, dependable f family. Awesome, friendly, reliable, dependable f More

The customer service representative Tammy was a bit rude. George did an amazing job with getting me my car back in time, and fixed properly. George did an amazing job with getting me my car back in time, and fixed properly. More

The service department is amazing. Larry, Veronica, and Kevin always make sure I am completely satisfied. Kevin always make sure I am completely satisfied. More

Thank you all for great job!! Keep being cautious and staying safe. Thank you from us all staying safe. Thank you from us all More

Everyone was friendly and helpful! I enjoyed the visit while getting my Kia serviced! I will definitely return when trading for a new car! Thank you! while getting my Kia serviced! I will definitely return when trading for a new car! Thank you! More

Very poor communication from Service Tech, advised it would take 2hrs for an oil change , it took 6hrs. would take 2hrs for an oil change , it took 6hrs. More

This dealership was very friendly. The only concern I would say that I have is the wait time seemed extremely too long. I only won't in for an oil change and tire rotation and it took them over 2 hours t would say that I have is the wait time seemed extremely too long. I only won't in for an oil change and tire rotation and it took them over 2 hours to complete. Mind you, I had an 11am appointment and I was there about 20 minutes early. More

The service is fine The policy you have on roadside service is ok. The problem is it takes so long to get your car back. Don’t get outside of your drive way. They will take your car it will be the next service is ok. The problem is it takes so long to get your car back. Don’t get outside of your drive way. They will take your car it will be the next day before you get it back More