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640 Reviews of Southwest Kia: Dallas - Service Center
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October 24, 2021
Every question was answered ~ even the one about making coffee! Young man explained what needed to be done that day and then went over what needed to be done in the future and in what order. The work was d coffee! Young man explained what needed to be done that day and then went over what needed to be done in the future and in what order. The work was done in the promised time frame. A very good experience! More
by MimiJames
Verified CustomerEmployees Worked With
Do t remember his name, but a salesman saw me looking confused and stopped to show me how to work the coffee machine. He was then kind enough to answer questions about letters I’d been getting from Kia. , Daniel Stimson, Josh Lozier
October 23, 2021
Very friendly, courteous. Willing to help, assist and advise on any questions about the vehicle and its maintenance. advise on any questions about the vehicle and its maintenance. More
by BIG6TX
Employees Worked With
October 22, 2021
They seem to be short staffed at this location. Have brought in my brand new 2022 K5 EX three different times for the same repair and the issue is still not fixed. (Rattle in the seat belt rail compartm brought in my brand new 2022 K5 EX three different times for the same repair and the issue is still not fixed. (Rattle in the seat belt rail compartment.) They do not call you, and they do not answer their phones while they have your car. They do not provide a loaner. You can get a shuttle home after dropping off your car, but it is nearly impossible to schedule a pick up as they will not answer the phone. Had to take 2 PTO days to service my vehicle, which is not even repaired. I will likely bring my car to another dealership for now on. More
by Fadi
Employees Worked With
None familiar.
October 21, 2021
The service department was prompt with my reservation and very courteous. I’m very satisfied with the service and will continue to patronize this service team! very courteous. I’m very satisfied with the service and will continue to patronize this service team! More
by ERIC_NACOLEMAY003
Employees Worked With
Daniel Stimson, Josh Lozier
October 21, 2021
Efficient and fast service.Customer Friendly environment. Employees have a thorough knowledge of products and services. Employees have a thorough knowledge of products and services. More
by RGRUNDY3
Employees Worked With
