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Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.6
974 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 974 reviews

March 23, 2023

You all were very helpful, informative, and allowed it to be my quickest/ easiest car buying process ever! More

by Abigaylemadison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Lilly
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Mar 23, 2023 -

Southwest Kia of Rockwall responded

Hi Abigayle, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Southwest Kia of Rockwall.

Helpful
March 15, 2023

Excellent customer service and very friendly staff. Highly recommend them to anyone looking for a new KIA. More

by Kevin Hungerford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Southwest Kia of Rockwall responded

Hi Kevin, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Southwest Kia of Rockwall.

Helpful
March 11, 2023

their courteous and so far have done a very good job completing all the updates I have needed on my car. More

by anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Mar 13, 2023 -

Southwest Kia of Rockwall responded

Hi Anne, Thank you for the review. It was an honor to work with you here at Southwest Kia of Rockwall. We hope to see you again soon.

Helpful
March 11, 2023

Marcus in sales was so helpful! He was patient with me and helped me find the exact car I wanted! The team also was great, they walked me through the whole process and it was fast a More

by rockyherrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad your time with us was a patient experience. We hope to work with you again here at Southwest Kia of Rockwall.

Helpful
March 04, 2023

I’ve been very pleased with SW KIA. They are courteous and have always solved any problem I’ve had More

by hobo.jimjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The sales lady I purchased my KIA from no longer works there I’m sorry to say
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Mar 06, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are happy to hear your time with us has always been a kind experience. We hope to see you again soon.

Helpful
February 25, 2023

Excellent experience! The service personnel were friendly and knowledgeable. I was very pleased. Hats off to you all and thank you for everything! More

by S58diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Erica
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Feb 27, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was an excellent experience! We hope to see you again here at Southwest Kia of Rockwall!

Helpful
February 24, 2023

They made sure I got the best deal possible. They were all very kind and supportive during the purchase. Highly recommended. More

by Anijah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoine Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Adams
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Feb 24, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Southwest Kia of Rockwall!

Helpful
February 24, 2023

Always get great service in Rockwall. Fast and reliable every time. Jimmy is the best! More

by Jrocha68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy in service
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Feb 27, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Southwest Kia of Rockwall!

Helpful
February 23, 2023

Horrible service. Non responsive. Added a charge that was not supposed to charged and cannot get ahold of anyone. Read everything thoroughly if u must buy from them ot More

by Kavita
Finance Experience
Recommend Dealer
No
Employees Worked With
Mauricio Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Southwest Kia of Rockwall responded

Hello, Thank you for bringing this to my attention. I apologize for any inconvenience this caused you during your visit. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Mauricio Pena Mauriciopena@lithia.com 469-314-3963 General Sales Manager

Helpful 2
February 22, 2023

Great Shop Young at heart. Got satisfaction in my safety inspection and had the repairs done. More

by dgiusto2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Stevens James Scott
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Feb 23, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! It was a pleasure to work with you here at Southwest Kia of Rockwall! We hope to see you again soon!

Helpful
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