Southwest Kia of Rockwall
Rockwall, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing experience- if you need any type of help Danny is the man to go to! Great guy, eager to help, and got us in and out in a timely manner! the man to go to! Great guy, eager to help, and got us in and out in a timely manner! More
Very friendly and professional and easy to deal with!!! My appointment was at 9:30 and they got my car in and out in a very reasonable amount of time. My appointment was at 9:30 and they got my car in and out in a very reasonable amount of time. More
I have been disappointed each time in dealing with the service center. I will be leaving a Google review to let people know. As my first service there, there was trash left in my vehicle that I had brough service center. I will be leaving a Google review to let people know. As my first service there, there was trash left in my vehicle that I had brought there freshly cleaned, and this second time the man who took my vehicle said I would have it back that night and then didn't call and come to fond out it was going to be a week or more until I had at back. And I was just sent from phone to phone until I finally went in and found out it hadn't even been looked at. That was 2 days later. I'm extremely frustrated because this was for a recalled part and I have kids that I need to be able to have my van for and they didn't do the job that they were supposed to so I will be taking it to a different location from now on. More
Absolutely horrible service. They lack customer service & appreciation of customer's time & value. I have still yet to receive service after several months of attempts. appreciation of customer's time & value. I have still yet to receive service after several months of attempts. More
Was not thorough on vehicle service oil change. Did not fill up my windshield wiper fluid twice and did not reset the oil change message initially. The manager did give me a free oil change the 2nd time a fill up my windshield wiper fluid twice and did not reset the oil change message initially. The manager did give me a free oil change the 2nd time around ( At this point was wondering if my old change was even done because the message was I was at 2% oil and just got my oil changed) but the tech still forgot to fill up my windshield wiper fluid the second time. Gotta do better. More
I dropped my car off at 7:15am on a Tuesday and was told I would hear back from someone at noon that day and never heard from anyone. Went the next day at noon and picked my car up after still not hearing f I would hear back from someone at noon that day and never heard from anyone. Went the next day at noon and picked my car up after still not hearing from anyone. I called numerous times and couldn’t get ahold of anyone. It was ridiculous. More