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Southwest Kia of Rockwall
Rockwall, TX
970 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 970 reviews
August 04, 2021
Great people! I came in knowing what I wanted with some back up options, test drove the vehicle I liked most and had the car I wanted within 3 hours. I don't know about you, but that's not too bad compared back up options, test drove the vehicle I liked most and had the car I wanted within 3 hours. I don't know about you, but that's not too bad compared to other dealerships. Everyone was kind and willing to work with my situation. More
by CeCe
Employees Worked With
Helpful August 04, 2021
Hands down worst car dealership I’ve ever seen. Bought a 2016 Kia Sorento eight months ago from them. Head bolts pulled through block causing water to get into exhaust port and had to have car towed to Kia. 2016 Kia Sorento eight months ago from them. Head bolts pulled through block causing water to get into exhaust port and had to have car towed to Kia. Kias mechanics diagnosed the problem and we contacted our extended warranty provider who is still waiting to hear from Kia two weeks later. The car was towed there on July 12 and this is August 4. Can’t get anyone to return our calls not Joey the service manager or Ron Bailey the GM. Southwest Kia is a joke! A bad Joke! Wish I had never bought anything from them. Oh by the way we had already purchased a new 2010 forte from them. Something must have gone terribly wrong in the past eleven years at this dealership. Stay away! More
by Disappointed
Employees Worked With
Sean Killgore, Ron Bailey
July 17, 2021
There service department will keep you from ever buy a Kia again. They won’t schedule you an appointment and lose the appointment when they supposedly scheduled it, they won’t call you back…..ever, and no Kia again. They won’t schedule you an appointment and lose the appointment when they supposedly scheduled it, they won’t call you back…..ever, and no one at the service dept. knows what’s going on. Highly recommend you find another dealership to make a purchase. More
by Disappointed
Employees Worked With
Joey Wilhoite
July 07, 2021
I've been a customer for almost three (3) years now, and as always, every visit, I've been provided excellent service! Thank you again! as always, every visit, I've been provided excellent service! Thank you again! More
by RODARTEDAN78
Verified CustomerEmployees Worked With
Joey Wilhoite, Bailee Christian
July 03, 2021
Always friendly service. Very quick and efficient, especially Garrett, he was very informative. Glad I bought my car here, I love my Kia more and more everyday! especially Garrett, he was very informative. Glad I bought my car here, I love my Kia more and more everyday! More
by GLWILDE17
Employees Worked With
Other Employees :
Andrew Page, Angela Williams, Sean Killgore, Garrett Wilde, Taylor Johns, Ron Bailey
July 01, 2021
Other than just receiving a letter saying my credit is not acceptable, I was impressed with everything about the sales and service people. As my family members have also not acceptable, I was impressed with everything about the sales and service people. As my family members have also More
by JOELKVANLI
Employees Worked With
Joey Wilhoite, Andrew Page, Angela Williams
