Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Spirit Automotive Chrysler Dodge Jeep - Service Center

Lubbock, TX

4.4
71 Lifetime Reviews Review Dealership

71 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center

Sort by
February 23, 2021

"Fast and friendly service every time I go in for service...."

- Lubbtex

Fast and friendly service every time I go in for service. I prefer Spirit’s service department to the service department where I purchased my truck!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
An African American gentleman, I don’t remember his name
Feb 23, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! Please let us know if there is anything else that we can do for you.

February 23, 2021

"THE PERSONNEL AT SPIRIT CHRYSLER DODGE JEEP DID A GREAT..."

- arperc66

THE PERSONNEL AT SPIRIT CHRYSLER DODGE JEEP DID A GREAT JOB ANSWERED OUR QUESTIONS. GREAT SERVICE WE WILL BE BACK RECOMMEND THIS DEALERSHIP. THEY ARE THE BEST

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 23, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the wonderful feedback on your experience. Thank you for the review!

January 29, 2021

"Girl at the service desk was so very nice an helpful both..."

- sylviamoreno315

Girl at the service desk was so very nice an helpful both times we've used your facility TY last visit 1/23/21 wi

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Girl at service dept 1/23/22
Jan 29, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! We appreciate the feedback on your experience.

January 21, 2021

"Great and fast service very satisfied thank you service..."

- Maryolgin01@gmail.com

Great and fast service very satisfied thank you service department well done will recommend spirit on ave Q will return to this site thank you again

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 21, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

December 19, 2020

"They got me in and out quickly. They were professional,..."

- Jeep806

They got me in and out quickly. They were professional, helpful, and made the process seem less. I am thankful for them and their fast friendly service.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 21, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! Please let us know if there is anything else that we can do for you.

December 12, 2020

"I can say this dealership really managed to satisfy my..."

- lopez.3aracely@gmail.com

I can say this dealership really managed to satisfy my needs as a customer. Because after fixing 6 recalls on my vehicle they managed to come across the issue on why my breaks would not work at all.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Rene
Dec 14, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! We are so glad that our team could help you.

December 02, 2020

"Much improved service from anything I have experienced in..."

- Nitrakiddbarnes

Much improved service from anything I have experienced in the past. I appreciate the additional effort. Service Manager went above and beyond to make sure I was satisfied. I wish I remembered his name, but in the day of masks, I can’t hear well

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service manager
Dec 03, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! We are so glad that our team could assist you.

November 04, 2020

"Very poor service and pricy. Replacing a 2014 T&C rear..."

- Ayoub3

Very poor service and pricy. Replacing a 2014 T&C rear side door which should take approx. 1/2 hr ( you can see the video on the internet). They charged $405 for 2.5 hr. Of labor.to me that is cheating !! When I picked up the van it had grease on the driver side mat.never again buy a car or use service from this dealer.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service manager
Nov 06, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry to hear that you are unsatisfied with your experience. If you are still experiencing any issues, please contact our dealership and ask for our Service Manager. Thank you.

October 17, 2020

"This dealership helped me out on a Saturday morning while..."

- jglennpaverman

This dealership helped me out on a Saturday morning while visiting my daughter in Lubbock. They had the new key Programmes and the vehicle up and running within 15 minutes of my arrival! Other dealership I stopped in had me wait an hour, said they were looking for the key fob scanner, forgot about me, then told me the tool wasn’t working!! Waste of an hour at that other place! My daughter has spirit in her phone and has been instructed to go straight to them if they have any other issues! Great service, great attitude and very understanding! Thank you doesn’t cover how much I feel about this place!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Entire service department
Oct 19, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

We are so glad that our team could assist you. Thank you for the review!

September 26, 2020

"Pleasant atmosphere and courteous. But my car had oil..."

- Mj3573471

Pleasant atmosphere and courteous. But my car had oil smudges on top of the hood, fender wheel and the driver side door. After an oil change. Very displeased with cleanly ness.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Latisha cruz
Sep 28, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate your feedback on your recent visit. If you have any concerns, please contact our dealership and ask for our Service Manager. Thank you.

1
...
1 - 10 of 71 results