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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
961 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 961 reviews

May 06, 2025

The part needed to repair my car was available this next day. My appointment for repair was moved up to that day. More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Tayler
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May 06, 2025

After a few snags, Vincent came to the rescue and was able to helped out More

by JENN11390
Recommend Dealer
Yes
Employees Worked With
Vincent
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May 06, 2025

They were very nice and thorough They were very nice and thorough even did a follow up call to make sure everything was good More

by JENN11390
Recommend Dealer
Yes
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May 06, 2025

The part needed to repair my car was available this next day. My appointment for repair was moved up to that day. More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Tayler
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May 05, 2025

People were very friendly and the process was painless I would do business with them again. More

by GARNOSK
Recommend Dealer
Yes
Employees Worked With
Joe
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May 06, 2025 -

Spitzer Buick GMC Parma responded

Garn, Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service.

May 05, 2025

Very good customer service and work done very well! I would recommend! Shiny car now! More

by epccheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Spitzer Buick GMC Parma responded

Cheryl, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Thank you for your recommendation and we look forward to the next time we see you again.

May 03, 2025

Organized, courteous, friendly, thorough & efficient employees. Nice perk to have car washed after service is complete. More

by Jukelady
Recommend Dealer
Yes
Employees Worked With
Dominic DeFinno
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May 06, 2025 -

Spitzer Buick GMC Parma responded

Juke, We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

May 03, 2025

I have been very pleased ever since the first time that I walked in the door to look for a vehicle, I was greeted wonderfully and I found an amazing car, Brett is extraordinary McCoy went out of his way bill More

by dementia47
Recommend Dealer
Yes
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May 06, 2025 -

Spitzer Buick GMC Parma responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Buick GMC Parma, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Brett, McCoy, and Jamie was able to assist you in finding a vehicle that was right for you. Congratulations!

May 02, 2025

Friendly staff. Efficient and caring in the service they were providing Went the extra step to install a module that was missing since the beginning of the lease More

by DLPAUL2002
Recommend Dealer
Yes
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May 02, 2025 -

Spitzer Buick GMC Parma responded

Paul, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was friendly, efficient, caring and went the extra step to install a module that was missing since purchase.

May 02, 2025

We had poor Tom running all through the lot looking for cars, and I ended up getting one off the showroom floor. Great experience More

by sharon.hooley1
Recommend Dealer
Yes
Employees Worked With
Tom Schafer
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May 02, 2025 -

Spitzer Buick GMC Parma responded

Sharon, Providing immaculate service is so important to us here at Spitzer Buick GMC Parma and we are glad that Tom's efforts met your satisfaction! We are thrilled to know that he made your experience great and ran all through the lot looking for cars you wanted. Congratulations on your new vehicle- behalf of the entire team!

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