Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Buick GMC Parma
Parma, OH
1,051 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,051 reviews
July 13, 2025
Just want your money. Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I had it reprogrammed. Also used my warranty to replace my alternator and still cost me $500 when my deductible is $100. They double the cost if not more by anything you have done. I can get better repairs, prices and customer service at non dealerships. If your car has a smart charging system, it should be reprogrammed anytime you have work done to your electrical system. They say no but everyone else says yes. You should only go here if you have money and time to deal with their xx. Service manager didn't even return my call. 0 stars is what I give them. More
by amber9132006
Verified Customer
July 13, 2025
Just want your money. Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I had it reprogrammed. Also used my warranty to replace my alternator and still cost me $500 when my deductible is $100. They double the cost if not more by anything you have done. I can get better repairs, prices and customer service at non dealerships. If your car has a smart charging system, it should be reprogrammed anytime you have work done to your electrical system. They say no but everyone else says yes. You should only go here if you have money and time to deal with their xx. Service manager didn't even return my call. 0 stars is what I give them. Also tried to charge me for my accelerator pedal when it was flagged in the system as a problem on my car, after telling me it would cost me nothing. Had to refund me for it after calling them out on the charge. More
by amber9132006
Employees Worked With
Sabrina, Tim
July 12, 2025
This was by far the best experience I’ve ever had buying a new car. Zero pressure and I was able to get my payment where I wanted it. a new car. Zero pressure and I was able to get my payment where I wanted it. More
by DMJ524
Employees Worked With
July 11, 2025
Dominic in service was nice. I requested to get my tires rotated and they didn't do it. I was there for hours. The service manager was extremely rude and disrespectful. I won't b I requested to get my tires rotated and they didn't do it. I was there for hours. The service manager was extremely rude and disrespectful. I won't be returning. More
by Jdsenterprise
Employees Worked With
July 07, 2025
Joseph Ashley is a super awesome salesman he worked with me and was very pleasant about it. I didn't feel pressured at all. I had been look for awhile and boy I got some rough treatments when i didn't seem me and was very pleasant about it. I didn't feel pressured at all. I had been look for awhile and boy I got some rough treatments when i didn't seem interested in what the salesman was trying to sale me. If you want a good salesman that will work with you and not against your wishes he is your man, So look him up you will not be disappointed. i took a few of his business cards to pass on to family and friends because I want them to get the same excellent services that he gave me. More
by URSOAWESOME10@gmail.com
Employees Worked With
July 06, 2025
Very good service absolutely enjoyed the girl that I checked in with she was very knowledgeable about my vehicle thank you for the service I will recommend you dealership in the future checked in with she was very knowledgeable about my vehicle thank you for the service I will recommend you dealership in the future More
by bmurphy1944
Employees Worked With
Was a young lady
July 05, 2025
We had a wonderful experience with Tom Shaffer. He was so understanding and answered all of our questions. Took time explaining things to us and didn’t pressure us in any way. He was great! He was so understanding and answered all of our questions. Took time explaining things to us and didn’t pressure us in any way. He was great! More
by cherylivancic11
Employees Worked With
Tom shaffer
July 04, 2025
The personnel are very nice. It is a clean and inviting atmosphere. They were willing to work with me and the wait time was better than other dealerships I've visited. It is a clean and inviting atmosphere. They were willing to work with me and the wait time was better than other dealerships I've visited. More
by Nmarrero
Employees Worked With
July 03, 2025
Good service, provided necessary work that was done and what needs to be done. Have a good place to wait what needs to be done. Have a good place to wait More
by Razem24
Employees Worked With
