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Spitzer Buick GMC Parma
Parma, OH
1,019 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,019 reviews
June 19, 2025
The service dept. identified the source of noise immediately, ordered GM parts, and fixed my car in one day. identified the source of noise immediately, ordered GM parts, and fixed my car in one day. More
by DAN.KOSAREO
Verified Customer
June 19, 2025
Good service. Good follow up. Easy to schedule. I like the txt updates. Easy pymt Good follow up. Easy to schedule. I like the txt updates. Easy pymt More
by SEANPSMITH101
Employees Worked With
June 18, 2025
Everyone was polite and met my needs. I am happy for the services and my new car! I am happy for the services and my new car! More
by ANITACARRION11
Employees Worked With
June 17, 2025
Tayler Wenmoth was great, very professional and helpful. Definatley will recommend her to family & friends! Definatley will recommend her to family & friends! More
by Jimbo
Employees Worked With
June 16, 2025
I regret everything about buying from this dealership. Truck wasn’t gased up when I went to pick it up, paperwork wasn’t ready for me. Neither management or sales people talked to me after signing. Liter Truck wasn’t gased up when I went to pick it up, paperwork wasn’t ready for me. Neither management or sales people talked to me after signing. Literally handed me the keys and that was it. No demonstration on the trucks features. A day after I bought the truck had issues and service wouldn’t correct it. Told me to take it to a ram dealership. Then discovered they had zip tied my exhaust tip up bc I had complained about it hanging low (a weld had broken) and they took it back to “fix it”. Take your business elsewhere even if the money works. Not one good thing to say about this dealership More
by J.phillips317
June 16, 2025
Great experience all the way around customer service was delightful. Staff made me feel like I was important while handling my vehicle. delightful. Staff made me feel like I was important while handling my vehicle. More
by Jermainethicklin
June 15, 2025
My service girl was Kelly. Seems as if they all work well together to keep me informed as far as what's wrong with my vehicle and a timetable. And I appreciate the text update Seems as if they all work well together to keep me informed as far as what's wrong with my vehicle and a timetable. And I appreciate the text updates throughout the service time period. More
by Timcatering
Employees Worked With
Kelly Buchner 5 stars
June 12, 2025
Tom Schaffer is the best. We have bought 2 cars from him now and would recommend him to anyone. They made the process so easy and pain free. We drove off the lot in our new ca We have bought 2 cars from him now and would recommend him to anyone. They made the process so easy and pain free. We drove off the lot in our new car in just a couple of hours. Wonderful dealership and customer service! More
by Mgruver912
Employees Worked With
June 10, 2025
Didn't have to wait a long time for oil change tire rotation & new battery thanks! rotation & new battery thanks! More
by Lazarbeam9
