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Spitzer Buick GMC Parma
Parma, OH
1,056 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,056 reviews
July 16, 2025
Keep up the good job Staff member really good very friendly Hope I see you next day or other month for oil change and products. Thank you and keep up the good job friendly Hope I see you next day or other month for oil change and products. Thank you and keep up the good job More
by manuelrod753
Verified Customer
July 15, 2025
Great people . Great work .Tayler was extremely helpful..would definitely recommend to family and friends Great work .Tayler was extremely helpful..would definitely recommend to family and friends More
by Melissawen01
July 14, 2025
This review is being done as a test. It states that the dealer will not know your name, but I did one earlier and got a text immediately from Ms. Wenmouth It states that the dealer will not know your name, but I did one earlier and got a text immediately from Ms. Wenmouth More
by Jamesjhaas
Employees Worked With
July 14, 2025
The service department did not fix the problem, were disrespectful and did not try to help disrespectful and did not try to help More
by Jamesjhaas
July 13, 2025
Just want your money. Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I had it reprogrammed. Also used my warranty to replace my alternator and still cost me $500 when my deductible is $100. They double the cost if not more by anything you have done. I can get better repairs, prices and customer service at non dealerships. If your car has a smart charging system, it should be reprogrammed anytime you have work done to your electrical system. They say no but everyone else says yes. You should only go here if you have money and time to deal with their xx. Service manager didn't even return my call. 0 stars is what I give them. Also tried to charge me for my accelerator pedal when it was flagged in the system as a problem on my car, after telling me it would cost me nothing. Had to refund me for it after calling them out on the charge. More
by amber9132006
Employees Worked With
Sabrina, Tim
July 13, 2025
Just want your money. Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I had it reprogrammed. Also used my warranty to replace my alternator and still cost me $500 when my deductible is $100. They double the cost if not more by anything you have done. I can get better repairs, prices and customer service at non dealerships. If your car has a smart charging system, it should be reprogrammed anytime you have work done to your electrical system. They say no but everyone else says yes. You should only go here if you have money and time to deal with their xx. Service manager didn't even return my call. 0 stars is what I give them. More
by amber9132006
July 13, 2025
Service was quick and everything was explained thoroughly to me . I was able to use my gmc points as well to me . I was able to use my gmc points as well More
by vazquez91082
July 13, 2025
Friendly, approachable staff and a no-hassle experience from start to finish. Highly recommended, no regret. from start to finish. Highly recommended, no regret. More
by josh.a.vanness
July 12, 2025
This was by far the best experience I’ve ever had buying a new car. Zero pressure and I was able to get my payment where I wanted it. a new car. Zero pressure and I was able to get my payment where I wanted it. More
by DMJ524
Employees Worked With
