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Spitzer Buick GMC Parma
Parma, OH
1,132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,132 reviews
September 06, 2025
My company has been a long time customer of Axelrod and now Spitzer. We bought several GMC trucks from Brett Leak and had them serviced there. We are a 99 year old family business and prefer to deal wit now Spitzer. We bought several GMC trucks from Brett Leak and had them serviced there. We are a 99 year old family business and prefer to deal with other family businesses, like Axelrod and Spitzer, whenever possible. I've also brought my Escalade to you for service. While I'm very satisfied with your service desk team and the services performed, candidly I'm very disappointed with your recent service polices and related charges. We brought in a vehicle we bought from you to service an electrical problem. Your tech found we needed to replace 2 corroded battery cables. And gave us an estimate of over $550 to replace them which we approved. The service was performed and we picked up the truck, however when we received the invoice you had added another $195 for the techs fuxedcrate time to give us the estimate We are long time real-estate developers and managers. Our experience In all of our other similar relationships, is that if we go ahead with the work estimated, that the estimate includes the inspection gratis in the price. I would very much like to hear from someone in Spitzer’s home office leadership to discuss this further. George j. Goudreau President The Goudreau Companies 9701 Brookpark Rd Cleveland, Ohio 44129 (216) 741-7524 More
by Ggoudreau
Verified Customer
September 04, 2025
My salesman Thomas “Squid” was very friendly and knowledgeable about the car I bought. Accommodating to my rushed delivery needs. knowledgeable about the car I bought. Accommodating to my rushed delivery needs. More
by NASOCW
Employees Worked With
September 04, 2025
Very friendly upon arrival and during my visit. The service provided by Taylor at check was on point The service provided by Taylor at check was on point More
by Mgilbride
Employees Worked With
September 04, 2025
FAST SERVICES GREAT CUSTOMERS THUMBS UP AND A GREAT CAR WASH LOVE IT WOULDN'T GET MY OIL CHANGE ANYWAY BUT HERE WASH LOVE IT WOULDN'T GET MY OIL CHANGE ANYWAY BUT HERE More
by kc19832001
August 31, 2025
Great sales team and staff. They did everything right. Love my new truck. One of the best dealerships in this area. They did everything right. Love my new truck. One of the best dealerships in this area. More
by VINCEKRUEGER
August 31, 2025
Receptionist could be more nicer. Seemed to be annoyed because I was there early for appointment. Seemed to be annoyed because I was there early for appointment. More
by Cokiercg1
Employees Worked With
August 30, 2025
They dont care about the customer, all they care about is how much money they can make off of you! how much money they can make off of you! More
by Babygirl8803
