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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.3
1,172 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,172 reviews

October 20, 2025

They were on time and efficient with their service They got me up and running again More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Buchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paratore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Spitzer Buick GMC Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Buick GMC Parma.

October 20, 2025

Got a great car and deal. Kelly was very accommodating. I would recommend him again. More

by JJJKUKLA
Recommend Dealer
Yes
Employees Worked With
Kelly
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Oct 20, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 19, 2025

Justin was friendly and very polite. He saw me looking in the parking lot, and immediately came to greet me. He answered questions that I had and it eventually led me into the dealership More

by Ladyalicia7
Recommend Dealer
Yes
Employees Worked With
Yes
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Oct 19, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Buick GMC Parma.

October 18, 2025

I am tired of writing surveys. I am tired of writing surveys. I am tired of writing surveys. More

by PETEBONANNO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Buick GMC Parma.

October 18, 2025

I appreciate the respect, honesty, communication and prompt service of this dealership. Thank you Spitzer! More

by Cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Au
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Oct 18, 2025 -

Spitzer Buick GMC Parma responded

Thank you for choosing Spitzer Buick GMC Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 17, 2025

Very knowledgeable,Very friendly. Answered all my questions. And performed all the work in a timely manner. More

by troycothey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 15, 2025

Friendly, efficient, answered all my questions. I would recommend this dealer to everyone for a vehicle. More

by beatrice.wunderle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

Spitzer Buick GMC Parma responded

Thanks for your feedback on your recent visit to Spitzer Buick GMC Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

October 10, 2025

Horrible customer service. No appreciation for customers. Poor attitude from service manager. Does not want to be bothered with customers issues. Phone system does not acce More

by joseph.lake21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Buchner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Wozniak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paratore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Spitzer Buick GMC Parma responded

Joseph, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 09, 2025

Got a great salesman. .He did a great job Got a good car at a good price. More

by xxx6packxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Wozniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 07, 2025

Friendly and efficient The waiting room was comfortable and clean and the work on our car was done in a timely manner More

by BNS
Recommend Dealer
Yes
Report | Print
Oct 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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