Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Buick GMC Parma
Parma, OH
1,028 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,028 reviews
June 22, 2025
You take your car in because you know that it needs a radio update. And you charge $200 for a diagnostic to turn around and say that the radio needs updated and the radio update is free. I just think it' radio update. And you charge $200 for a diagnostic to turn around and say that the radio needs updated and the radio update is free. I just think it's a crack of s*** that that's the only way you can make money is by charging. A c***** diagnostic fee for something that you know what's wrong? More
by Monte402
Verified CustomerEmployees Worked With
June 21, 2025
I came in, knew what I wanted and was in and out in an hour and a half. I also can’t forget to mention the wonderful staff. hour and a half. I also can’t forget to mention the wonderful staff. More
by CHEYENNEAYVANKIHYA
Employees Worked With
June 21, 2025
Kelly Buchner was handling my service visit. She is informative of GM policy of service and communicated it clearly. My issue was not covered by my warranty and she was effective in dissipating She is informative of GM policy of service and communicated it clearly. My issue was not covered by my warranty and she was effective in dissipating a possible uncomfortable situation. More
by kozmickitchen
Employees Worked With
Kelly Buchner
June 21, 2025
Staff was very professional and efficient Zach was very patient and helpful. All was well done. patient and helpful. All was well done. More
by Ella M. Humphrey
Employees Worked With
June 21, 2025
Bought the car speakers don’t work brand new car put in order to be fixed in October never ordered the part went in the beginning of month about my back up camera no working any more and the lady had to or order to be fixed in October never ordered the part went in the beginning of month about my back up camera no working any more and the lady had to order the speakers with the back up camera which won’t be in until October so I wonder if I am going to get a call this time to come get my car fixed or am I going to have to come up there again and no order for a year More
by Holly Corley
June 20, 2025
Very effective and efficient! Kelly Bucher is effective and efficient! She pays attention to detail. Her communication skills are excellent! I can definitely count her professiona Kelly Bucher is effective and efficient! She pays attention to detail. Her communication skills are excellent! I can definitely count her professionalism! Her customer service is a breath of fresh air! More
by MSBFMITCHELL
Employees Worked With
Kelly Buchner
June 19, 2025
The service dept. identified the source of noise immediately, ordered GM parts, and fixed my car in one day. identified the source of noise immediately, ordered GM parts, and fixed my car in one day. More
by DAN.KOSAREO
