
Spitzer Buick GMC Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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My vehicle has been in and out of their shop since mid March, 9 separate attempts to resolve creaking noise when turning right. They have guessed multiple times, changing parts that weren't bad, problem s March, 9 separate attempts to resolve creaking noise when turning right. They have guessed multiple times, changing parts that weren't bad, problem still exists. More
excellent and very happy with my new 2025 GMC sierra 1500 Color is stunning and love the features of the heated and cooled front and back seats drives smoothly just figured out the mirrors i love the multi- Color is stunning and love the features of the heated and cooled front and back seats drives smoothly just figured out the mirrors i love the multi-functional tailgate I love the wood detail around the windows and also how big the infotainment center screen is More
The service is to expensive, also the extras if needed , like windshield wipers. Then you put a 3% surcharge for using a credit card. Don’t you think the price of vehicles and service is to way to expensiv like windshield wipers. Then you put a 3% surcharge for using a credit card. Don’t you think the price of vehicles and service is to way to expensive and then you tack on a surcharge for a measly 2 dollars, talking about nickel and dimeing someone. When is it going to stop. More
Recently I bought two vehicles from Spitzer Buick GMC Parma. I couldn’t be more satisfied with the salesman, customer service, finance, and also the service department. Recently, I have taken my vehicle Parma. I couldn’t be more satisfied with the salesman, customer service, finance, and also the service department. Recently, I have taken my vehicle in to do some maintenance and my service technician Tayler Wenmoth was excellent and very professional. She answered all my questions in a timely manner and help me with all my needs. Also Russ, my salesman and Vince part of finance helped me out at every part of my purchase and even after help me with any questions and concerns that I had. I would definitely recommend the dealership to other personnel. I would personally be going back to get more vehicles. More
The service representative not a pleasant person to work with. 24 hours after I took my car in for an oil change, my brake failed after they inspected them. Service representative said they didn’t expect ev with. 24 hours after I took my car in for an oil change, my brake failed after they inspected them. Service representative said they didn’t expect even though my report says they did More
Went in there for service and the girl at the desk said you could do this yourself. Why are you bringing in here? They had to redo the sensor on the tires. We were pretty upset about that. you could do this yourself. Why are you bringing in here? They had to redo the sensor on the tires. We were pretty upset about that. More
Prompt service and all my questions were answered up front and post service. Very friendly and knowledgeable staff. front and post service. Very friendly and knowledgeable staff. More
Car has been in their shop 9 times and the problem still exists, keep getting the run around exists, keep getting the run around More