Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
957 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 957 reviews

April 27, 2025

Fast, friendly and efficient. The staff was friendly and had the process dien to a science. It was serviced quickly and they even washed my vehicle. More

by Tammyjbarr
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star review! We are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 27, 2025

Very efficient and done before estimate time. Tayler was very respectful and courteous. She made it a great experience More

by NPALICKA
Recommend Dealer
Yes
Employees Worked With
Tayler
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

We work extremely hard to ensure our guest's experience is as smooth as possible, and we are glad that Tayler took great care of you. Thank you and safe travels!

April 27, 2025

Friendly and fast service. A nice man even helped direct me to the coffee and refreshment area when he noticed me in the waiting area More

by Shyann.owens00
Recommend Dealer
Yes
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review and we are happy to hear that our team provided you with quality and efficient service. We hope to see you again the next time you are in need of automotive service.

April 26, 2025

Service was fast and customer needs were met. Checked the vehicle for codes when I asked about an error code. More

by alphonsawatt7
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Thank you for your positive review! Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 26, 2025

I was greeted by Kelly Buchner upon arrival. She was very friendly and reassuring that my vehicle would be serviced on a very timely basis. She sent me a text upon completion, at my request. Car More

by Darcy6
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Darcy, Thank you for leaving Kelly this positive review! We are glad that she was both kind and informative throughout your visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 26, 2025

It done the job it was paid for very satisfying service I received at the time More

by TERESA.OURSLER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Teresa, Thank you for reaching out to us with this amazing review and feedback. We are pleased to hear that your service experience was so exceptional!

April 25, 2025

I Will not recommend anyone to ever go to this dealership for service. I was charged a ridiculous amount of money for a tire rotation More

by CHUCK.COSTIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Chuck, Thank you for taking the time to write to us. We are very sorry to hear that your service experience with us was so a unpleasant one due to the tire rotation being a lot of money. We understand your frustration and if you would like to speak to us about this matter, please give us a call at our dealership and ask for the Service Manager, we would love to help you.

April 25, 2025

The salespeople were very knowledgeable, extremely helpful, and friendly. It was a good transaction The only small glitch was waiting for my new car to be inspected before I could leave. It took a whi More

by LMCOLLINS37
Recommend Dealer
Yes
Employees Worked With
Autumn
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to rate our dealership. We are so glad that our team was both kind and helpful and we appreciate your patience throughout the process. Our guest's satisfaction is our utmost priority. Congratulations on your new vehicle! Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 25, 2025

Excellent staff. ..showed compassion and concerns towards their customers during the purchase. Made feel like family. More

by BUCKEYECHOKEHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wintrhop Defreitas
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for leaving this wonderful review! We are so glad that our team provided you with the a+ service that you so much deserve. Your safety and satisfaction are our utmost priorities, and we hope that you continue to choose us for all of your future automotive needs!

April 24, 2025

Kelly always has a smile and remembers my name and keeps me in the loop with all repairs and maintenance being completed More

by JoeThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
Report | Print
Apr 25, 2025 -

Spitzer Buick GMC Parma responded

Joe, thank you for leaving Kelly this wonderful review! We are delighted that Kelly consistently provides you with the A+ service that you deserve and we hope that you continue to choose us for all of your future automotive needs!

1
2
3
4
...
96