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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
462 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 462 reviews

May 29, 2024

Excellent service provided by Tim. Came by in lounge and updated me on service being performed both time wise and the cost. More

by SKIPOSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that Tim got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
May 29, 2024

Great dealership! Everyone was friendly and they are knowledgeable. and the process was fast! Would recommend to everyone More

by Alexandra Karp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review, Alexandra! We are honored to have earned your kind recommendation. Wishing you the safest of travels- on behalf of the entire team!

Helpful
May 29, 2024

McKoy Kendrick is a very personable and honest salesperson. I was going to purchase a different car, and he let me know that the car had a major issue, once it was fully evaluated. This is why I More

by Cathy M.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susie A. Woodward
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May 31, 2024 -

Spitzer Buick GMC Parma responded

Cathy, Congratulations on your new vehicle! We are so glad that McKoy could be of valuable assistance to you. We greatly appreciate the opportunity to work with you. Thank you for your positive review. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
May 28, 2024

Very good customer service and efficient service no pressure sales would recommend too family and friends!! More

by GOBROWNS2824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving our team this 5-star rating! We hope that you do not hesitate to let us know how we may be of further service to you in the future! Take care!

Helpful
May 26, 2024

Is very clean the people were very friendly and helpful I've had dealings with Brett leak before and he handed me off to Tom( squid can't remember his last name but Italian done More

by Brat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are honored that you confided in Brett and Tom with your automotive needs, and will certainly continue to provide you with our best care in your visits to come. We wish you the safest of travels!

Helpful
May 26, 2024

Who was sana's some service. How is hesitant because zach so ride was so great. But I was not disappointed in any way a buy spitzer. I look forward to a long relationship. More

by STEWART.PEGGYANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Stewart! Providing thorough and efficient service is so important to us, and we look forward to serving your automotive needs for years to come. Safe travels!

Helpful
May 23, 2024

They charged me $200 dollars to tell me they didn’t know what the problem was. More

by markbraun7278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 23, 2024

I have been going here for 20 years, best dealer service center in Cuyahoga county. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for continuing to choose our dealership for the past 20 tears, Jon! Offering quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction. Your positive feedback means so much to us. Please drive safely!

Helpful
May 22, 2024

Came in for an oil change and tire rotation I was the third person in had a 8:45 appointment didn’t get out until 11:35 everyone who came in after me left before me l’m still upset I had other things t More

by LiLMack8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Neitzel
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Helpful
May 22, 2024

Pleasant, professional service. Did a car wash Patient when applying rewards. Warned me that they were a bit backed up More

by marilynnburton1@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Spitzer Buick GMC Parma responded

It is our pleasure to serve you in any way possible. Thank you for the great feedback! Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future.

Helpful
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